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Outlook 2007 Scheduling Assistant Not Displaying Available Times, Only ///////////////

Posted on 2011-03-04
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Last Modified: 2012-05-11
Some of my users at work are unable to view appointments for others using the Outlook 2007 scheduling Assistant  The Scheduling Assistant will display the correct information for some users, but for others it just displays hashmarks (i.e./////////////) and says "no free/busy information could be retrieved."  All of the people experiencing this issue are using Windows XP with Office 2007.  The exchange server is 2007.  I have tried running Outlook /cleanfreebusy, /cleanprofile, and /firstrun but none of them had any impact.

Can you please help me get the users computer to successfully view appointments for other users in our agency by using the Outlook Scheduling Assistant?  Please let me know if more info is needed.  Thanks in advance!
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Question by:CBI_SupportTeam
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andymacf earned 2000 total points
ID: 35040869
Each user has to set their permissions to share their calendar then it will work.
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by:CBI_SupportTeam
ID: 35056957
Unfortunately, I am able to view people that the users are not.  So although I think that could be the issue, what I am seeing shows different.  I'll give that a try though.  Thanks!
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