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Document template in MS Excel 2003 not printed correctly using MS Excel 2010

Posted on 2011-03-04
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Last Modified: 2012-08-13
I have a excel document created in MS Excel 2003, which is a template form with tables and company logo. It was set to be one page document and printing it out was okay too.
Recently, I installed MS Office 2010 and when I opened this exact same document in Print Preview, it showed only one page. But when I printed it out, it printed 40 over pages. I am using the same printer and no changes were made to the document.

I tried setting the document to A4 but the alignment or template seemed to be bigger than A4. I tried setting the print area but problem still persists.

Does any one know if there is a change or setting to be done for MS Excel 2010 opening MS Excel 2003 documents?
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Question by:SG_IT
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LVL 30

Expert Comment

by:SiddharthRout
ID: 35042078
Do you have a pdf printer installed? If yes, can you take a pdf printout and check if it is creating 40 pages?

Also

>> I tried setting the print area but problem still persists.

Try clearing the print area first and then set it again.

Is it possible for you to share the template? I have MS Office 2003/2007/2010, so I can test it in all three of them.

Sid
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LVL 14

Expert Comment

by:Zack Barresse
ID: 35053707
Is this the only file in which this happens?  Have you tried other files?  If you are using Excel 2010 I would recommend you using the latest file formats as well, in order to take advantage of the compressed size and faster speeds.  It should be easy enough with one file, just copy the cells and paste in a new file and save it as the new format.  Beware if you have links you'll need to update them.

Zack
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Author Comment

by:SG_IT
ID: 35067910
Hi Sid,

Yes, it worked perfectly if I print out using pdf printer. This is the workaround that I am currently using. I will first print the excel document out as pdf document, then proceed to print the pdf document.
I tried your print area suggestion but problem still persist.

It is not possible to share the template.

Hi Zack,

It happens to all excel files with customized templates. Templates refer to documents like forms with company logo. This is happened to all users that are recently upgraded to MS Office 2010!
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Accepted Solution

by:
SG_IT earned 0 total points
ID: 35240002
Found the solution! It was a problem with the Toshiba eStudio Color Copier 3510C drivers. The current driver had some problem with MS Office 2010 and thus by updating to the latest printer driver, it was resolved.
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Author Closing Comment

by:SG_IT
ID: 35308330
tested okay.
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