Omnia i910 - USB Mass Storage Device "this device cannot start.(Code10)"
Posted on 2011-03-05
I have a Samsung Omnia i910 (Winmo 6.1). I have video on the 8GB 'my storage' that I need to get onto a PC. When connected by its USB cable, on both XP and 7, it does not show up as a drive. The computer makes the usual sound when a device is attached. The phone makes its usual USB connection sound. In device manager, it is a 'USB mass storage device' but with a yellow bang on it. On the general tab of the properties sheet, the error is this device cannot start.(Code10) I uninstalled it and added it back (hardware wiz or scan for hardware changes) but its status remains unchanged.
I cant see what its doing because the display is apparently shot. When it boots up, for a few seconds I see multicolored vertical lines then nothing. All the startup tones it usually make can still be heard. I can receive and answer calls w/o problems.
A hard reset will erase the files. I cant get the files to sync with Exchange or onto a storage card if I cant see what Im doing. I dont care about the display, I just want the files from the phone.