troubleshooting Question

Problem in hp laptop (Compaq 6510b)

Avatar of AliQahtani
AliQahtaniFlag for Saudi Arabia asked on
Windows XP
10 Comments3 Solutions1490 ViewsLast Modified:
Hi all

We are having some issues on some laptops (hp Compaq 6510b) after upgrading the OS (Windows XP) to SP3:
Three laptops suddenly shutdown by it self while the user working (it is happened frequently).

The OS for two laptops are crashed (when you turn it ON the blue screen appeared).

We formatted these laptops now, so what do you recommended to resolve these issues? Is their any hot fix after SP3??


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