Solved

Problem in hp laptop (Compaq 6510b)

Posted on 2011-03-05
12
1,272 Views
Last Modified: 2012-06-22
Hi all

We are having some issues on some laptops (hp Compaq 6510b) after upgrading the OS (Windows XP) to SP3:
Three laptops suddenly shutdown by it self while the user working (it is happened frequently).

The OS for two laptops are crashed (when you turn it ON the blue screen appeared).

We formatted these laptops now, so what do you recommended to resolve these issues? Is their any hot fix after SP3??

0
Comment
Question by:AliQahtani
  • 4
  • 3
  • 2
  • +1
12 Comments
 
LVL 6

Expert Comment

by:davy999
ID: 35042374
0
 
LVL 6

Accepted Solution

by:
davy999 earned 334 total points
ID: 35042399
0
 
LVL 12

Assisted Solution

by:asidu
asidu earned 166 total points
ID: 35042978
As suggested by davy999 follow the advice from the HP website.

<<Is their any hot fix after SP3??>>
SP3 is the last one released by MS for XP.
After installing SP3 you will still need to get more security patches from the
MS site.
0
Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

 
LVL 3

Author Comment

by:AliQahtani
ID: 35114702
Hello,

I did hp solution on one laptop and it is resolved the issue but! the laptop now is very slow when I restart the OS?
0
 
LVL 6

Expert Comment

by:davy999
ID: 35114969
Try and run the process monitor to see which program is monopolizing the processor.
www.sysinternals.com
0
 
LVL 3

Author Comment

by:AliQahtani
ID: 35170425
I went to the website www.sysinternals.com but i found many tools, can you tell me which tool should i use.

3-19-2011-10-08-42-AM.jpg
0
 
LVL 6

Assisted Solution

by:davy999
davy999 earned 334 total points
ID: 35170453
0
 
LVL 3

Author Comment

by:AliQahtani
ID: 35170461
Thnak you, Iwill try it.
0
 
LVL 12

Expert Comment

by:asidu
ID: 35375762
It will be good if the author closes the question and appreciate
the effort and time of the answers given.

No single posts seems to have addressed the issue.
However, part of the original question was answered.
Other related issues were raised over time which makes it difficult
to make recommendation for closing the question.

If there is no response from the author, LeeTutor split the points.
Leave it to you to decide.
0
 
LVL 59

Expert Comment

by:LeeTutor
ID: 35455473
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0

Featured Post

Backup Your Microsoft Windows Server®

Backup all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Most of the time we are in fix when all of sudden our systems behave weirdly.  Such problems cost time and effort... so it's best to take some preventive actions so that we can avoid such issues or overcome such problems more easily. Preventive M…
Disclosure: Use this tutorial only when no other options helps to get Windows XP running without any problems and you don't want to format the drive. The back up of the data is the responsible of the user, however there is a description of how t…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, just open a new email message. In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now