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AliQahtani
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Problem in hp laptop (Compaq 6510b)

Hi all

We are having some issues on some laptops (hp Compaq 6510b) after upgrading the OS (Windows XP) to SP3:
Three laptops suddenly shutdown by it self while the user working (it is happened frequently).

The OS for two laptops are crashed (when you turn it ON the blue screen appeared).

We formatted these laptops now, so what do you recommended to resolve these issues? Is their any hot fix after SP3??

Windows XP

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LeeTutor

8/22/2022 - Mon
davy999

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AliQahtani

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Hello,

I did hp solution on one laptop and it is resolved the issue but! the laptop now is very slow when I restart the OS?
davy999

Try and run the process monitor to see which program is monopolizing the processor.
www.sysinternals.com
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AliQahtani

ASKER
I went to the website www.sysinternals.com but i found many tools, can you tell me which tool should i use.

3-19-2011-10-08-42-AM.jpg
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davy999

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AliQahtani

ASKER
Thnak you, Iwill try it.
asidu

It will be good if the author closes the question and appreciate
the effort and time of the answers given.

No single posts seems to have addressed the issue.
However, part of the original question was answered.
Other related issues were raised over time which makes it difficult
to make recommendation for closing the question.

If there is no response from the author, LeeTutor split the points.
Leave it to you to decide.
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LeeTutor

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