[Last Call] Learn about multicloud storage options and how to improve your company's cloud strategy. Register Now

x
?
Solved

dropped calls in voip

Posted on 2011-03-05
1
Medium Priority
?
684 Views
Last Modified: 2012-05-11
Hi, I have a call center calling through voip and thus have quite a large number of calls going outbound.

Of which there are instances where the call gets cut off/dropped off while talking.

I'd like to know how to spot these from the wireshark captures and work out the reason behind this. What would wireshark show in the voip calls?
0
Comment
Question by:binele
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 5

Accepted Solution

by:
nomorefuzzylogic earned 2000 total points
ID: 35123016
You will be able to see (a) when the RTP traffic stops for a given device and then (b) the termination reason (if any) or nothing if the link has just dropped. Depends a lot on your topology.
You may have high delay when a lot of calls are going on and one end may just drop the call through apparent inactivity due to packet delay / loss. Have you enabled QoS for your SIP traffic?
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In my office we had 10 Cisco 7940G IP phones that were useless as they were showing PROTOCOL APPLICATION INVALID when started. I searched through Google and worked for a week continuously on those phones, and finally got them working. This is a di…
Skype is a P2P (Peer to Peer) instant messaging and VOIP (Voice over IP) service – as well as a whole lot more.
Sometimes it takes a new vantage point, apart from our everyday security practices, to truly see our Active Directory (AD) vulnerabilities. We get used to implementing the same techniques and checking the same areas for a breach. This pattern can re…
In this video, Percona Solutions Engineer Barrett Chambers discusses some of the basic syntax differences between MySQL and MongoDB. To learn more check out our webinar on MongoDB administration for MySQL DBA: https://www.percona.com/resources/we…

650 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question