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Can't see the companyweb

I have a customer that is running SBS 2008, and all of a sudden can't load their companyweb page.  It happened just after a problem with their router, which has now been changed out.

I don't understand much about the companyweb page.  For instance, where does it typically reside?  What could cause it to be inaccessible?  The customer uses it internally on their LAN only as a home page.  They have an ISP the hosts their actual web page externally.

Might this be a porting issue with the router?  I read somewhere that the companyweb may use port 444.  Is that true?  Always? Sometimes?

Please help me unlock this great mystery!
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ken_b
Asked:
ken_b
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2 Solutions
 
eappiahCommented:
1) Check IIS , is the webserver running? ( Control panel - Administrative Tools )
2) From the server can you access the webpage? ( http://companyweb or http://localhost )

If you can access it on localhost you maybe have something in the router preventing others to reach the servers webpage like a port lockdown.
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ken_bAuthor Commented:
eappiah:

Thanks for your efforts so far.  I cannot access the companyweb from the server.  I went to look at the IIS and found two II
Ss, an IIS 6.0, and an IIS 7.0?  I don't know which one to use, but in the IIS 6.0 I found the FTP service stopped and so I restarted it; still no companyweb though.

 In the IIS 7.0 I was stumped.  Where do I go to see if the webserver is running? What do I do?  It looked like it was asking me to connect to either a localhost, server, site, or application.  Which one?

I am still confused, where does this companyweb reside, and how does it work?
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ken_bAuthor Commented:
Maybe this printscreen converted to a pdf format from the IIS 7.0 will help diagnose.

 iis-printscreen.pdf
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Cloud Class® Course: Amazon Web Services - Basic

Are you thinking about creating an Amazon Web Services account for your business? Not sure where to start? In this course you’ll get an overview of the history of AWS and take a tour of their user interface.

 
eappiahCommented:
SBS Sharepoint Company web on *80 (HTTP) and *987 (HTTPS)
Status : Started

So if you on that server open a browser to http://localhost or https://localhost or https://localhost:987 you get what browser error?

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ken_bAuthor Commented:
Well, amazingly it is fixed now after I "restarted" all of the services listed in the center of the pdf.  I can now see the companyweb on the server and so I assume that it will work on the rest of the machines on the LAN.

 I was getting the typical error page like when there is no webpage at the address, and so it asks you if you want to diagnose the connection problem.

I still could learn alot more about the IIS, but at least I know how to open it up!

Thanks for your help.
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ken_bAuthor Commented:
I helped solve the problem
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