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Can't see the companyweb
Posted on 2011-03-05
I have a customer that is running SBS 2008, and all of a sudden can't load their companyweb page. It happened just after a problem with their router, which has now been changed out.
I don't understand much about the companyweb page. For instance, where does it typically reside? What could cause it to be inaccessible? The customer uses it internally on their LAN only as a home page. They have an ISP the hosts their actual web page externally.
Might this be a porting issue with the router? I read somewhere that the companyweb may use port 444. Is that true? Always? Sometimes?
Please help me unlock this great mystery!
I don't understand much about the companyweb page. For instance, where does it typically reside? What could cause it to be inaccessible? The customer uses it internally on their LAN only as a home page. They have an ISP the hosts their actual web page externally.
Might this be a porting issue with the router? I read somewhere that the companyweb may use port 444. Is that true? Always? Sometimes?
Please help me unlock this great mystery!
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6 Comments
1) Check IIS , is the webserver running? ( Control panel - Administrative Tools )
2) From the server can you access the webpage? ( http://companyweb or http://localhost )
If you can access it on localhost you maybe have something in the router preventing others to reach the servers webpage like a port lockdown.
2) From the server can you access the webpage? ( http://companyweb or http://localhost )
If you can access it on localhost you maybe have something in the router preventing others to reach the servers webpage like a port lockdown.
eappiah:
Thanks for your efforts so far. I cannot access the companyweb from the server. I went to look at the IIS and found two II
Ss, an IIS 6.0, and an IIS 7.0? I don't know which one to use, but in the IIS 6.0 I found the FTP service stopped and so I restarted it; still no companyweb though.
In the IIS 7.0 I was stumped. Where do I go to see if the webserver is running? What do I do? It looked like it was asking me to connect to either a localhost, server, site, or application. Which one?
I am still confused, where does this companyweb reside, and how does it work?
Thanks for your efforts so far. I cannot access the companyweb from the server. I went to look at the IIS and found two II
Ss, an IIS 6.0, and an IIS 7.0? I don't know which one to use, but in the IIS 6.0 I found the FTP service stopped and so I restarted it; still no companyweb though.
In the IIS 7.0 I was stumped. Where do I go to see if the webserver is running? What do I do? It looked like it was asking me to connect to either a localhost, server, site, or application. Which one?
I am still confused, where does this companyweb reside, and how does it work?
Maybe this printscreen converted to a pdf format from the IIS 7.0 will help diagnose.
iis-printscreen.pdf
iis-printscreen.pdf
SBS Sharepoint Company web on *80 (HTTP) and *987 (HTTPS)
Status : Started
So if you on that server open a browser to http://localhost or https://localhost or https://localhost:987 you get what browser error?
Status : Started
So if you on that server open a browser to http://localhost or https://localhost or https://localhost:987 you get what browser error?
Well, amazingly it is fixed now after I "restarted" all of the services listed in the center of the pdf. I can now see the companyweb on the server and so I assume that it will work on the rest of the machines on the LAN.
I was getting the typical error page like when there is no webpage at the address, and so it asks you if you want to diagnose the connection problem.
I still could learn alot more about the IIS, but at least I know how to open it up!
Thanks for your help.
I was getting the typical error page like when there is no webpage at the address, and so it asks you if you want to diagnose the connection problem.
I still could learn alot more about the IIS, but at least I know how to open it up!
Thanks for your help.
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