Solved

Can't see the companyweb

Posted on 2011-03-05
6
1,395 Views
Last Modified: 2012-05-11
I have a customer that is running SBS 2008, and all of a sudden can't load their companyweb page.  It happened just after a problem with their router, which has now been changed out.

I don't understand much about the companyweb page.  For instance, where does it typically reside?  What could cause it to be inaccessible?  The customer uses it internally on their LAN only as a home page.  They have an ISP the hosts their actual web page externally.

Might this be a porting issue with the router?  I read somewhere that the companyweb may use port 444.  Is that true?  Always? Sometimes?

Please help me unlock this great mystery!
0
Comment
Question by:ken_b
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
6 Comments
 
LVL 3

Accepted Solution

by:
eappiah earned 500 total points
ID: 35043341
1) Check IIS , is the webserver running? ( Control panel - Administrative Tools )
2) From the server can you access the webpage? ( http://companyweb or http://localhost )

If you can access it on localhost you maybe have something in the router preventing others to reach the servers webpage like a port lockdown.
0
 

Author Comment

by:ken_b
ID: 35043424
eappiah:

Thanks for your efforts so far.  I cannot access the companyweb from the server.  I went to look at the IIS and found two II
Ss, an IIS 6.0, and an IIS 7.0?  I don't know which one to use, but in the IIS 6.0 I found the FTP service stopped and so I restarted it; still no companyweb though.

 In the IIS 7.0 I was stumped.  Where do I go to see if the webserver is running? What do I do?  It looked like it was asking me to connect to either a localhost, server, site, or application.  Which one?

I am still confused, where does this companyweb reside, and how does it work?
0
 

Author Comment

by:ken_b
ID: 35043500
Maybe this printscreen converted to a pdf format from the IIS 7.0 will help diagnose.

 iis-printscreen.pdf
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 3

Assisted Solution

by:eappiah
eappiah earned 500 total points
ID: 35043529
SBS Sharepoint Company web on *80 (HTTP) and *987 (HTTPS)
Status : Started

So if you on that server open a browser to http://localhost or https://localhost or https://localhost:987 you get what browser error?

0
 

Author Comment

by:ken_b
ID: 35043578
Well, amazingly it is fixed now after I "restarted" all of the services listed in the center of the pdf.  I can now see the companyweb on the server and so I assume that it will work on the rest of the machines on the LAN.

 I was getting the typical error page like when there is no webpage at the address, and so it asks you if you want to diagnose the connection problem.

I still could learn alot more about the IIS, but at least I know how to open it up!

Thanks for your help.
0
 

Author Closing Comment

by:ken_b
ID: 35043590
I helped solve the problem
0

Featured Post

Forrester Webinar: xMatters Delivers 261% ROI

Guest speaker Dean Davison, Forrester Principal Consultant, explains how a Fortune 500 communication company using xMatters found these results: Achieved a 261% ROI, Experienced $753,280 in net present value benefits over 3 years and Reduced MTTR by 91% for tier 1 incidents.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A lot of problems and solutions are available on the net for the error message "Source server does not meet minimum requirements for migration" while performing a migration from Small Business Server 2003 to SBS 2008. This error pops up just before …
I’m often asked about newer and larger USB drives connected to SBS2008 and 2011 failing Windows Server Backup vs the older USB drives not failing. As disk space continues to grow and drive technology change SBS2008 and some SBS2011 end up with the f…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question