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XPS Document Write not installing

I have a Windows Server 2003 Server with Terminal Services installed. I have a problem with Quickbooks Enterprise because the Microsoft XPS Document Writer will not install. I have tried numerous methods to reinstall this driver with no luck. Has anyone run into this problem before. I have been on the phone with Quickbooks support several times and they cannot figure it out.

Neil Russell

When u say it wont install, what does it do? What errors get reported? What is recorded in the event log?

kloux

ASKER

The event viewer says the the XPS installation pack completed successfully.

When I try to manually install a printer and the use the XPS port I try and navigate to the drivers location at C:\Windows\System32\spool\XPSEP I get an error message.

"The specified location does not contain a compatible software driver for your device. If the location contains a driver, make sure it is designed to work with Windows for 32-bit systems."

kloux

ASKER

I repaired Office 2007 the other night and uninstalled, reinstalled, and registered the XPS viewer software from Microsoft but still nothing. There is no change and I can't install the XPS Document Writer. The XPS software uninstalls and installs successfully.
XPS-Install.png

emelnik

Hi did you managed to resolve this? I have the exact same problem I have repaired, uninstalled and reinstalled office also xps essentials and cannot get the xps document writer printer on my win 2003 server, any advice will be greatly appreciated.

Regards

ASKER CERTIFIED SOLUTION

kloux

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kloux

ASKER

I finally removed found a problem on the terminal server that was preventing registry changes.

thecomputerplace

After about 4 hours of trying every solution under the sun on Server 2003 with TS, this was my solution:

http://www.microsoft.com/en-us/download/details.aspx?id=17385

Note, I had to refresh the page to the above link multiple times to get it to appear and then the same on the download.