Blue Screen of Death Minidump Analysis Request - Windows XP
Greetings wise wizards of EE:
I'm helping a friend using a Dell Inspiron Windows XP Pro desktop with a quad-core processor with 4 GB of RAM. She recently has been experiencing the dreaded Blue Screen of Death, the source of which is not obvious. I guided her over the phone to e-mail me the minidump files from her Windows/Minidumps folder, which I attach to this inquiry. She also sent me the text from another BSOD she experienced later that day, which did not produce a corresponding minidump file. The text is as follows:
"A problem has been detected and Windows has been shut down to prevent damage to your computer. Tech infor: STOP 0x0000008E (0xE0000001, 0xBA3f8925, 0xA842E820, 0x0000000)
watchdog.sys - Address BA3F8925 base@BA3F8000, Datestamp 480254ab"
I am hoping that one of you wise wizards can analyze the minidump files, as well as the error message above, so that I may troubleshoot the correct issue of the BSOD for my friend.
Many thanks in advance,
Zovoth
Mini030211-01.dmp
Mini030211-02.dmp
Mini030411-01.dmp
I'm helping a friend using a Dell Inspiron Windows XP Pro desktop with a quad-core processor with 4 GB of RAM. She recently has been experiencing the dreaded Blue Screen of Death, the source of which is not obvious. I guided her over the phone to e-mail me the minidump files from her Windows/Minidumps folder, which I attach to this inquiry. She also sent me the text from another BSOD she experienced later that day, which did not produce a corresponding minidump file. The text is as follows:
"A problem has been detected and Windows has been shut down to prevent damage to your computer. Tech infor: STOP 0x0000008E (0xE0000001, 0xBA3f8925, 0xA842E820, 0x0000000)
watchdog.sys - Address BA3F8925 base@BA3F8000, Datestamp 480254ab"
I am hoping that one of you wise wizards can analyze the minidump files, as well as the error message above, so that I may troubleshoot the correct issue of the BSOD for my friend.
Many thanks in advance,
Zovoth
Mini030211-01.dmp
Mini030211-02.dmp
Mini030411-01.dmp
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