Solved

Event 11156 on Exchange 2003 Server - system failed to register pointer (PTR)

Posted on 2011-03-05
5
1,162 Views
Last Modified: 2012-06-27
I'm using Exchange 2003 SP2 Enterprise on Windows 2003 SP2 Standard. I've noticed the bellow warning start to pop up in the system event log, and haven't found any useful information on it yet. Both our DNS (172.16.4.3, 172.16.4.5) servers are functioning and available.


Event Type:      Information
Event Source:      DnsApi
Event Category:      None
Event ID:      11156
Date:            3/4/2011
Time:            10:15:27 PM
User:            N/A
Computer:      EXCHANGE2K3
Description:
The system failed to register pointer (PTR) resource records (RRs) for network adapter
with settings:

   Adapter Name : {20EA68D4-C7F6-43A5-BE85-BDCCD765C4C0}
   Host Name : exchange2k3
   Adapter-specific Domain Suffix : HQ.Donohoe
   DNS server list :
           172.16.4.3, 172.16.4.5
   Sent update to server : 255.255.255.255
   IP Address : 172.16.4.16

 The reason that the system could not register these RRs was because the update request that was sent to the specified DNS server timed out. This is probably because the authoritative DNS server for the name being registered is not running.

 You can manually retry DNS registration of the network adapter and its settings by typing "ipconfig /registerdns" at the command prompt. If problems still persist, contact your DNS server or network systems administrator. For specific error code information, see the record data displayed below.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: b4 05 00 00               ´...    
0
Comment
Question by:donohoe1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
5 Comments
 
LVL 49

Accepted Solution

by:
Akhater earned 168 total points
ID: 35045173
it is ok it is not a bid deal, in your DNS servers you have a Reverse LookupZone for 172.16.4.x or 172.16.x.x depending on your subnet mask ?

you can ignore this warning or create a reverse lookupzone and set dynamic updates on it
0
 
LVL 77

Assisted Solution

by:Rob Williams
Rob Williams earned 332 total points
ID: 35046536
In DNS there should already be a reverse look up zone named  4.16.172.in-addr.arpa  
Within that zone see if there is already a PTR record for 172.16.4.16  (I assume this is a static address where it is a server)
If not right click in the white space and choose new PTR to create a record. See if that resolves the problem.
 
0
 
LVL 77

Assisted Solution

by:Rob Williams
Rob Williams earned 332 total points
ID: 35046574
You might also want to verify both of your servers are set to allow dynamic updating by client machines. To do so go to: DNS console | expand server | right click on domain and choose properties | General | next to dynamic updates make sure it is NOT set to none.
0
 
LVL 74

Expert Comment

by:Glen Knight
ID: 35360976
This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.
0

Featured Post

Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
Unified and professional email signatures help maintain a consistent company brand image to the outside world. This article shows how to create an email signature in Exchange Server 2010 using a transport rule and how to overcome native limitations …
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

695 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question