Solved

"Manage Add-ons" Box Appears Everytime We Open IE9

Posted on 2011-03-05
13
2,417 Views
Last Modified: 2012-06-27
Everytime we open IE9 with our Windows 7 system a box appears titled "Manage Add-ons".  In the box it has "Search Providers" highlighted.  We have also noticed that we cannot make any changes to the search providers.  Please assist.
0
Comment
Question by:btmtech
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 7
  • 5
13 Comments
 
LVL 19

Expert Comment

by:Raheman M. Abdul
ID: 35046225
To change the search providers you must run IE with Admin rights. Do this by right-clicking IE FROM THE START MENU and selecting “Run as Administrator”. Your UAC will pop up and verify you want to do this. Confirm and then edit your search providers as you desire


Follow: http://www.tech-recipes.com/rx/7966/ie9-how-do-i-add-or-change-search-engines/

0
 

Author Comment

by:btmtech
ID: 35046259
I am the administrator, but I tried anyway with no success.
0
 
LVL 22

Expert Comment

by:optoma
ID: 35046344
Change the seach provider to Google search. Remove/delete Bing from that list.
Restart IE and test :)
0
Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

 

Author Comment

by:btmtech
ID: 35046452
Tried that also, it will not allow me to remove Bing, no errors, just doesn't happen
0
 
LVL 22

Expert Comment

by:optoma
ID: 35046571
Hmm. Go to find more providers and add yahoo or something and make it default. Restart IE and try remove Bing. Never failed for me yet not always a first. If that dosnt work reset IE settings and go de manual way of picking provider etc ...
Is Bing listed in programs to uninstall?
0
 

Author Comment

by:btmtech
ID: 35047147
Tried all of that several times.  I cannot change the default and yes, Bing is the listed default.  I can change the order however.  It seems as though the service providers are corrupted.
0
 
LVL 22

Expert Comment

by:optoma
ID: 35047246
A right nuisance!

Try this. Create a restore point first.
Relating to ie8 on xp but worth a shot .



I have had this issue since I installed IE8 on my XP Pro SP2 laptop.  I just did this and it fixed the issue for me.

1.Make sure IE 8 is closed then navigate to registry key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders2.Add a new “Expandable String value” inside the above mentioned key with a value name of “AppData” and a value data of “%USERPROFILE%\Application Data”.
3.Reopen IE 8 and see if you still get the error message.

Quote from :
http://social.msdn.microsoft.com/Forums/en-US/iewebdevelopment/thread/d4fcb887-3c79-438b-9efb-f3a5daeb65e9
0
 

Author Comment

by:btmtech
ID: 35047265
Nope, now I can add a new service provider but I cannot change the default, delete the default and the box still always pops up upon opening IE.
0
 
LVL 22

Expert Comment

by:optoma
ID: 35048010
Bing is staying the default regardless of changes which you can or cannot make ?
0
 

Author Comment

by:btmtech
ID: 35048074
yes
0
 
LVL 22

Expert Comment

by:optoma
ID: 35048775
Ok. Rollback to 8 from rc9 ? Option ?
0
 

Accepted Solution

by:
btmtech earned 0 total points
ID: 35052341
We solved the issue by creating a new profile.
0
 

Author Closing Comment

by:btmtech
ID: 35107037
Because it worked
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Article by: Lee
Windows 7 Ultimate and Enterprise (and 2008 R2) introduced a new feature you may not be aware of - Boot from VHD.   Boot from VHD (or what Microsoft refers to asNative Boot allows you to install Windows to a VHD (Virtual Hard Disk) file that is t…
OfficeMate Freezes on login or does not load after login credentials are input.
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question