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"Manage Add-ons" Box Appears Everytime We Open IE9

Posted on 2011-03-05
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Last Modified: 2012-06-27
Everytime we open IE9 with our Windows 7 system a box appears titled "Manage Add-ons".  In the box it has "Search Providers" highlighted.  We have also noticed that we cannot make any changes to the search providers.  Please assist.
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Question by:btmtech
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Expert Comment

by:Raheman M. Abdul
ID: 35046225
To change the search providers you must run IE with Admin rights. Do this by right-clicking IE FROM THE START MENU and selecting “Run as Administrator”. Your UAC will pop up and verify you want to do this. Confirm and then edit your search providers as you desire


Follow: http://www.tech-recipes.com/rx/7966/ie9-how-do-i-add-or-change-search-engines/

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Author Comment

by:btmtech
ID: 35046259
I am the administrator, but I tried anyway with no success.
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LVL 22

Expert Comment

by:optoma
ID: 35046344
Change the seach provider to Google search. Remove/delete Bing from that list.
Restart IE and test :)
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Author Comment

by:btmtech
ID: 35046452
Tried that also, it will not allow me to remove Bing, no errors, just doesn't happen
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Expert Comment

by:optoma
ID: 35046571
Hmm. Go to find more providers and add yahoo or something and make it default. Restart IE and try remove Bing. Never failed for me yet not always a first. If that dosnt work reset IE settings and go de manual way of picking provider etc ...
Is Bing listed in programs to uninstall?
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Author Comment

by:btmtech
ID: 35047147
Tried all of that several times.  I cannot change the default and yes, Bing is the listed default.  I can change the order however.  It seems as though the service providers are corrupted.
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Expert Comment

by:optoma
ID: 35047246
A right nuisance!

Try this. Create a restore point first.
Relating to ie8 on xp but worth a shot .



I have had this issue since I installed IE8 on my XP Pro SP2 laptop.  I just did this and it fixed the issue for me.

1.Make sure IE 8 is closed then navigate to registry key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders2.Add a new “Expandable String value” inside the above mentioned key with a value name of “AppData” and a value data of “%USERPROFILE%\Application Data”.
3.Reopen IE 8 and see if you still get the error message.

Quote from :
http://social.msdn.microsoft.com/Forums/en-US/iewebdevelopment/thread/d4fcb887-3c79-438b-9efb-f3a5daeb65e9
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Author Comment

by:btmtech
ID: 35047265
Nope, now I can add a new service provider but I cannot change the default, delete the default and the box still always pops up upon opening IE.
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LVL 22

Expert Comment

by:optoma
ID: 35048010
Bing is staying the default regardless of changes which you can or cannot make ?
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Author Comment

by:btmtech
ID: 35048074
yes
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LVL 22

Expert Comment

by:optoma
ID: 35048775
Ok. Rollback to 8 from rc9 ? Option ?
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Accepted Solution

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btmtech earned 0 total points
ID: 35052341
We solved the issue by creating a new profile.
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Author Closing Comment

by:btmtech
ID: 35107037
Because it worked
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