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computer freez

Posted on 2011-03-06
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Last Modified: 2012-05-11
hi
i have computers that when they click on "my computer" to enter there network drive they get white screen and the explorer.exe is not responding

the only way to release the computer is to disable the NIC

need a solution!!!
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Question by:ywainberg
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4 Comments
 
LVL 2

Expert Comment

by:naushadkhan
ID: 35046148
Seems that your system is infected
Scan your computer with Anti Spyware and Anti-Virus
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LVL 1

Expert Comment

by:geff_chang
ID: 35046206
Yes, it's most likely a virus.

I recommend the following tools:
Malwarebytes' Anti-Malware
SUPERAntiSpyware
avast! / AVG
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Accepted Solution

by:
ywainberg earned 0 total points
ID: 35046223
hi

i found the problem after 6 frustrating hours....

it was a network drive that is mapped to a  "2T WD WORLD EDITION II" NAS

once i disconnected it ,everything returned to normal!
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Author Closing Comment

by:ywainberg
ID: 35107039
Found the answer myself
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