Solved

computer freez

Posted on 2011-03-06
4
436 Views
Last Modified: 2012-05-11
hi
i have computers that when they click on "my computer" to enter there network drive they get white screen and the explorer.exe is not responding

the only way to release the computer is to disable the NIC

need a solution!!!
0
Comment
Question by:ywainberg
  • 2
4 Comments
 
LVL 2

Expert Comment

by:naushadkhan
ID: 35046148
Seems that your system is infected
Scan your computer with Anti Spyware and Anti-Virus
0
 
LVL 1

Expert Comment

by:geff_chang
ID: 35046206
Yes, it's most likely a virus.

I recommend the following tools:
Malwarebytes' Anti-Malware
SUPERAntiSpyware
avast! / AVG
0
 
LVL 2

Accepted Solution

by:
ywainberg earned 0 total points
ID: 35046223
hi

i found the problem after 6 frustrating hours....

it was a network drive that is mapped to a  "2T WD WORLD EDITION II" NAS

once i disconnected it ,everything returned to normal!
0
 
LVL 2

Author Closing Comment

by:ywainberg
ID: 35107039
Found the answer myself
0

Featured Post

NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Admin account lockout 10 52
I need to find the GPO setting to change for macros in Excel 4 28
SOA*.tmp files 2 49
windows event log error 1000 DSM what does this mean? 5 43
If you migrate a Terminal Server licenses server inside the 2008 server family, you can takte advantage of the build-in migration tool. If you like to migrate an older 2003 Server (and the installed client CALs) to a 2008 R2 server for example, you …
You might have come across a situation when you have Exchange 2013 server in two different sites (Production and DR). After adding the Database copy in ECP console it displays Database copy status unknown for the DR exchange server. Issue is strange…
This tutorial will give a short introduction and overview of Backup Exec 2012 and how to navigate and perform basic functions. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as conne…
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…

827 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question