Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Files in Excel have "flashing" text in formula bar, won't allow changes

Posted on 2011-03-06
8
Medium Priority
?
2,028 Views
Last Modified: 2012-05-11
We have an application that seems to have caused some corruption in Excel 2007.  When I log in as the user having the problem and open an Excel file, click on a cell, I get the formula showing but it flickers and has "lines" through it.  Can't make any changes or copy and paste.

I think this came from a third party software macro, as it is happening only on the two machines that use this particular software.

When I log in to either machine under my login, Excel works fine.

I tried uninstalling and reinstalling Office, but the problem still exists.  Is there a way to do a COMPLETE AND TOTAL removal of Excel 2007?  Since it works for me, I want to "reset" the user in question and see if the problem still exists.

Thanks in advance
0
Comment
Question by:Craig_Kiddoo
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
  • 2
8 Comments
 
LVL 30

Expert Comment

by:SiddharthRout
ID: 35046939
Craig_Kiddoo:

a) What is that 3rd party software?
b) Could be because of any Add-Ins installed?
c) Can you upload a snapshot ?

Sid
0
 

Author Comment

by:Craig_Kiddoo
ID: 35046955
SiddharthRout,

a.) The third party software is Zacks 5.0 (Investment Portfolio Management and Research Software)
b.) There are addins for the Zacks as well as another investment related program (that many others in our office use with no problems, only the Zacks users are having issues).
c.) On Monday.  I don't have the password for the user having issues.  He is on reserve duty so I can't get in touch with him until Monday.  I can't recreate the error when I log in as myself on the same machine (even tried running some reports that crashed Excel on both machines, and they work fine for me).  Both myself and the user have admin rights on the machine.
0
 
LVL 14

Accepted Solution

by:
Zack Barresse earned 750 total points
ID: 35047255
For removing Office, look here:

http://officearticles.com/misc/remove_microsoft_office_from_your_pc.htm

It could be something else causing this, but in an overall view, it may just be faster to remove and reinstall.  If removing registry items make a backup of your registry first, then make your changes.  Your Office version is 12 (the above linked tutorial went to 2003).  This could also be something in other macro enabled files as well, i.e. Personal.xlsb, etc.  You could check those if you wanted to as well.
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 
LVL 30

Assisted Solution

by:SiddharthRout
SiddharthRout earned 750 total points
ID: 35047273
Zack(firefytr): Does that 3rd party software (Zacks 5.0) has to do anything with you ;)

Craig_Kiddoo: Also before you do a a re-install, disable all Add-Ins and then check if MS office hangs. If it doesn't then one by one enable the Add-Ins. This will narrow it down to the culprit Add-In.

Sid
0
 
LVL 14

Expert Comment

by:Zack Barresse
ID: 35047282
Ha!  No.  Quite a coincidence though.  I chuckled myself when I read that.  :)

Good thinking on disabling the add-ins.  As a follow-up (Craig), make sure you check COM add-ins as well.
0
 

Author Comment

by:Craig_Kiddoo
ID: 35048339
Thanks all...I will try tomorrow when the user is back in the office.
0
 

Author Comment

by:Craig_Kiddoo
ID: 35074189
Didn't have any luck with the suggestions given.  It is probably due to corruption somewhere.  I fixed the problem by logging in as admin on the machine, renaming the user folder (under documents and settings, it is XP SP3).  When I logged out and had the user log back in all of the Excel issues were gone.  Of course he had to redo his personalized settings, but that was minor in comparison to the headaches Excel was causing.  Even the program that I think caused the corruption in the first place worked as intended.

Not really a fix, but a good workaround since time was of the essence.

Craig
0
 

Author Closing Comment

by:Craig_Kiddoo
ID: 35074211
Didn't have time to try all of the solutions proposed, they may work, may not.  My workaround solved the problem.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Introduction This Article briefly covers methods of calculating the NPV and IRR variants in Excel as well as the limitations in calculating and interpreting IRR results. Paraphrasing Richard Shockley, author of my favourite finance reference tex…
This code takes an Excel list of URL’s and adds a header titled “URL List”. It then searches through all URL’s in column “A”, looking for duplicates. When a duplicate is found, it is moved to the top of the list. The duplicate URL’s are then highlig…
This Micro Tutorial will demonstrate how to create pivot charts out of a data set. I also added a drop-down menu which allows to choose from different categories in the data set and the chart will automatically update.
Finds all prime numbers in a range requested and places them in a public primes() array. I've demostrated a template size of 30 (2 * 3 * 5) but larger templates can be built such 210  (2 * 3 * 5 * 7) or 2310  (2 * 3 * 5 * 7 * 11). The larger templa…

722 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question