?
Solved

BSOD during boot process

Posted on 2011-03-06
4
Medium Priority
?
504 Views
Last Modified: 2012-08-13
I have a computer running windows vista that during the boot process it goes to a bsod error for page fault in non-paging area.  When i boot in safe mood it loads up to windows\system32\drivers\AVGIDSEH.SYS.  I am assuming there is an issue with the AVG security installed on this PC.  any ideas on how to fix this issue.
0
Comment
Question by:twpwe3
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 23

Expert Comment

by:edbedb
ID: 35049252
At the Boot Mode menu.
Select - Directory Services Restore Mode (Windows domain controllers only)"

If you don't see that option, try pressing F8 immediately after selecting safe mode.

If this gets you to Windows try running the AVG Removal Tool
http://www.avg.com/us-en/download-tools
0
 
LVL 47

Expert Comment

by:Jackie Man
ID: 35050634
You need to download a Vista Recovery Disk or use your Vista Setup Disk to start your PC and launch system restore to go back to a restore point when there was no problem.

URL: http://www.vistax64.com/general-discussion/146356-download-vista-recovery-console.html

A tutorial of Vista Windows Recovery is in the URL below.

URL: http://www.bleepingcomputer.com/tutorials/tutorial142.html

When a problem appears in Vista and there are no clues from google, it seems to me the last resort is to use system restore as Vista is much better in system restore than the system restore in XP. System Restore in Vista is just like a time machine to go back to the exact state when the problem does not exist. But the drawback is that it consumes a lot of hard disk apace and it will restore the applications that you have removed and old version of document on desktop,

So, before your use System Restore, make sure all user data has been properly backup as it is just too powerful if Vista thinks that the path you stored your data is part of the system folders.

In a nutshell, System Restore can reduce the time of troubleshooting (except the problem is caused by hardware failure) but it must be used with due care.
0
 
LVL 92

Expert Comment

by:nobus
ID: 35054290
access the minidump at windows\minidumps and posy it here.
you can connect your disk as slave to a working PC to access it, or from a live cd on your PC; i use Knoppix for that :  ftp://ftp.kernel.org/pub/dist/knoppix/KNOPPIX_V6.4.4CD-2011-01-30-EN.iso
0
 
LVL 2

Accepted Solution

by:
Brano254 earned 2000 total points
ID: 35054597
Boot from Vista Setup DVD, use Advanced recovery options, then using Command Line to rename the file c:\windows\system32\drivers\AVGIDSEH.SYS to AVGIDSEH.OLD, then reboot.
If Windows loads successfully, use AVg remover (http://www.avg.com/us-en/download-tools) to remove Avg.
0

Featured Post

Optimize your web performance

What's in the eBook?
- Full list of reasons for poor performance
- Ultimate measures to speed things up
- Primary web monitoring types
- KPIs you should be monitoring in order to increase your ROI

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Hi All Just a quick one for everybody. I was recently looking into setting the default User Account Picture for all my vista clients within the network but on closer inspection the group policy setting only allows you to set the default pictur…
When you try to extract and to view the contents of a Microsoft Update Standalone Package (MSU) for Windows Vista, you cannot extract the files from the MSU. Here we are going to explain how to extract those hotfix details without using any third pa…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
In this video, Percona Solution Engineer Dimitri Vanoverbeke discusses why you want to use at least three nodes in a database cluster. To discuss how Percona Consulting can help with your design and architecture needs for your database and infras…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question