ACT Premium error message
I have just started getting the following error message when I try to do a email merge from within my ACT database. I have no idea why it has started to appear and any help would be appreciated.
Unable to cast COM object of type 'Redemption.SafeMailItemCl
Unable to cast COM object of type 'Redemption.SafeMailItemCl
Who is Participating?
Or you could try re-registering redemption...
1. Start -> Run (Or in the search box in Windows 7/Vista)
2. Type CMD Press return
- This should open Command Prompt
3. Type CD c:\program files\Act\act for windows
or CD c:\program files(x86)\Act\Act for windws (If on a 64 bit operating system)
4. Press Return
- This should change the directory to the Act install folder
5. Type Regsvr32 redemption.dll
6. Press Return
- A message should appear stating that redemption has been re-registered.
50cal.
1. Start -> Run (Or in the search box in Windows 7/Vista)
2. Type CMD Press return
- This should open Command Prompt
3. Type CD c:\program files\Act\act for windows
or CD c:\program files(x86)\Act\Act for windws (If on a 64 bit operating system)
4. Press Return
- This should change the directory to the Act install folder
5. Type Regsvr32 redemption.dll
6. Press Return
- A message should appear stating that redemption has been re-registered.
50cal.
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Go to C:\Program Files\ACT\ACT for Windows. Drag and drop Redemption.dll on top of regsvr32.