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troubleshooting Question

ACT Premium error message

troy_g asked on 3/6/2011

Databases Outlook Contact Management ACT

4 Comments1 Solution1089 ViewsLast Modified: 12/25/2013

I have just started getting the following error message when I try to do a email merge from within my ACT database. I have no idea why it has started to appear and any help would be appreciated.

Unable to cast COM object of type 'Redemption.SafeMailItemClass' to interface type 'Redemption.ISafeMailItem'. This operation failed because the QueryInterface call on the COM component for the interface with ID '{0A95BE2D-1543-46BE-18653034BF87}' failed due to the following error: No such interface supported (Exception from HRESULT:0x80004002 (N_NOINTERFACE)).

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Mike Lazarus

Act! Evangelist - CRM Consultant

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