Solved

outlook isnt indexing emails properly for searching

Posted on 2011-03-06
4
361 Views
Last Modified: 2012-05-11
i have a windows xp machine with outlook 2007 connected to an exchange 2007 server.

the search function (when you want to search for an email) is not working properly. I do not think my account has been indexed properly. Is there any options in outlook for this?

for e.g. when i search for a subject field in inbox of an email i received today, it does not come up but instead shows emails with the same subject line received last year....
0
Comment
Question by:CiaranDe
  • 2
4 Comments
 
LVL 5

Accepted Solution

by:
alreadyinuse earned 167 total points
ID: 35052093
http://office.microsoft.com/en-us/outlook-help/instant-search-is-not-finding-items-HA010198085.aspx

check this out, also if you Exchange email offers Outlook Web access see if the search works correctly using it. If it works correctly using OWA then it is probably local to the outlook search. If Outlook Web Access also fails it is probably exchange indexing and your mailbox.
0
 
LVL 7

Assisted Solution

by:shahzamm
shahzamm earned 167 total points
ID: 35054072
for windows XP the desktop serach 4.0 or above must be installed. if already installed.. try rebuilding the index & make sure your acocunt is member of powerusers/users or admin
0
 
LVL 31

Assisted Solution

by:MegaNuk3
MegaNuk3 earned 166 total points
ID: 35054213
If you are using Outlook in cached mode then indexing and searching are done locally against the OST, if you are using outlook in non cached mode then you are searching against the server side indexes.

If OWA searches fail too, then you need to reset the indexes on the server with EMS:
Resetsearchindex -force -all

Then when you see eventID 110 then you should be able to search successfully
0
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 35063052
Thanks for the points, I take it that the client side index was corrupt and needed to be rebuilt?
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
This article explains how to install and use the NTBackup utility that comes with Windows Server.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
how to add IIS SMTP to handle application/Scanner relays into office 365.

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now