I've a client who purchased a Canon A3 printer/copier which has had one problem after another.
Always seems to affect only one of the two PCs using it, both using Vista Business. The latest problem after removing and reinstalling the printer is it won't print in colour. No option under Prefereces, Quality.
My first reaction would be to download the latest drivers from Canon's site - the one which runs by a setup program. But if anyone can let me know a quicker way please let me know.