troubleshooting Question

More problems with Canon iR c2380

Avatar of mikeabc27
mikeabc27 asked on
Printers and ScannersMicrosoft Legacy OSWindows Vista
15 Comments1 Solution2216 ViewsLast Modified:
I've a client who purchased a Canon A3 printer/copier which has had one problem after another.

Always seems to affect only one of the two PCs using it, both using Vista Business. The latest problem after removing and reinstalling the printer is it won't print in colour.  No option under Prefereces, Quality.

My first reaction would be to download the latest drivers from Canon's site - the one which runs by a setup program. But if anyone can let me know a quicker way please let me know.
Join our community to see this answer!
Unlock 1 Answer and 15 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 15 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros