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ukmattj

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Minolta Konica Bizhub Scan to Email function not working

Hello

I have no idea what the problem is with this unit is. Basically, if you try and scan to email over 10 pages you get a fail tx transmission error.

KM advised to check SMTP server settings, but nothing has changed.

Does anyone have any xp with these godforsaken devices?!?

Thanks!
UKMJ
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ukmattj

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Sorry, FORWARD TX ERROR!!!
Not sure if the option is there on these copiers but I have seen the same on Kyocera-Mita and there is a maximum file size within the smtp settings, if the scan goes above this it just errors.  Would check if there is anything similar.

Peter
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Unfortunately, I've checked that setting. The STMP setting on the Admin web interface is set to unlimited, and we have unlimited setting on the exchange front too.

Thanks tho... any other thoughts?
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kowalp

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