Solved

Exchange 2010 OWA Open other mailbox in another tab

Posted on 2011-03-07
2
1,103 Views
Last Modified: 2013-12-08
I'm doing some testing prior to upgrading to exchange 2010.
One of the aims we have is that most of our users should use the OWA client rather than needing to licence them for office 2010 (we are mostly on outlook 2000 at present which is not supported in exchange 2010).
A number of our users need to view both their mail and a shared mailbox (for customer query's and suchlike)

When I log in as a user, click on their name in the top right corner and pick 'open other mailbox', the selected mailbox replaces the users mailbox with the shared one.
What I would like and I think is supposed to happen, is for the shared mailbox to open in a new window or tab.
Does anybody know why this doesn't happen and how to achieve this?
0
Comment
Question by:Hillarys-ICT
2 Comments
 
LVL 74

Assisted Solution

by:Glen Knight
Glen Knight earned 25 total points
ID: 35056036
it doesnt happen that way I am afraid, it will always open in the same Window.
0
 
LVL 8

Accepted Solution

by:
agentmik earned 75 total points
ID: 35056552
u want another tab, i will suggest you another window.it will not work. If you have to view both simultaneously. just give the full access rights to your ID to that generic mailbox & for example open your primary mailbox from IE & open the shared mailbox from mozilla or any other browser as https://abc.com/owa/genericid@abc.com <where as genericid is the primary smtp id of that shared mailbox>
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Disabling the Directory Sync Service Account in Office 365 will stop directory synchronization from working.
Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
how to add IIS SMTP to handle application/Scanner relays into office 365.
This video discusses moving either the default database or any database to a new volume.

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question