Solved

Missing email in Outlook but showing in OWA why?

Posted on 2011-03-07
3
608 Views
Last Modified: 2012-05-11
We replaced a PC of a user recently and the user now complains they can not see their all their  inbox emails from OWA but they are on her work PC in the inbox. Also when using OWA mail she can see all her sent items but on the local PC she can not see any sent items except the emails sent after the PC was put in service.

So it appears that part of the email cached to the local PC and part did not make it down for some reason, how do I sync this email back together on the exchange server so it will remain available for the user when at home via OWA and also put the inbox emails back on the exchange server?
0
Comment
Question by:dpcsit
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 6

Accepted Solution

by:
dave_it earned 500 total points
ID: 35061251
I'd delete the local Outlook profile and re-add it.  It'll pull down a fresh copy of the mailbox and everything should be in sync once again.
0
 
LVL 1

Assisted Solution

by:dpcsit
dpcsit earned 0 total points
ID: 35061672
I actually just finished fixing this, I copied the emails from the inbox in the personal folder back to the inbox for exchange and then changed the settings in mail to point to the mailbox of the user.
0
 
LVL 1

Author Closing Comment

by:dpcsit
ID: 35115351
Found the answer myself but first response would also work so I split the difference.
0

Featured Post

NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Suggested Courses

622 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question