Posted on 2011-03-07
Last Modified: 2012-08-13

My Exchange server contains one mailbox store. The Active Directory administrator informed me that he accidentally deleted a user account and mailbox. I immediately investigate and discover that the mailboxes still listed in the mailbox store. I need to ensure that the user can access the mailbox?

A. Should I Run the Cleanup Agent on the mailbox store

B. Should I Execute the mailbox management process on the Exchange server

C. Or Should I Ask the Active Directory administrator to perform an Active Directory authoritative restore of the user object

d.Should I  Ask the active directory Administrator to perform an active directory non authoritative restore of thr user object

I think it to be C. since Authoritative restore shall bring the data without any loss.
Question by:kunalclk
LVL 57

Accepted Solution

Mike Kline earned 250 total points
ID: 35057239
Yes C; although that won't always bring back all the groups (explained in the KB for authoritative restore)

The nice thing is with the AD recycle bin in 2008 R2 this makes a restore much easier.


LVL 70

Assisted Solution

KCTS earned 250 total points
ID: 35057262
You need to run the cleanup agent first, then you can create/recreate a user and re-attach the mailbox

Author Closing Comment

ID: 35058813

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