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Windows 7 Remote Access

Posted on 2011-03-07
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Last Modified: 2012-05-11
Does anyone know of a free remote access utility for Windows 7? We've been using RealVNC but learned this is not supported on Windows 7 and doesn't work. Any other suggestions would be appreciated.

Thanks,
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Question by:tgarrity
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22 Comments
 
LVL 6

Accepted Solution

by:
TMWSIY earned 400 total points
ID: 35057335
0
 
LVL 6

Expert Comment

by:CrowaX
ID: 35057399
Local network or internet? For internet, logmein.com is great. For local, I use GenControl.
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LVL 1

Author Comment

by:tgarrity
ID: 35057427
CrowaX:
Will need it for both. Thanks,
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LVL 9

Expert Comment

by:Ahmed786
ID: 35057767
Below one is best for both

http://www.ammyy.com/en/
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LVL 59

Assisted Solution

by:LeeTutor
LeeTutor earned 400 total points
ID: 35058011
I log a vote for Teamviewer also; it works very well for both local network and internet connections.  You can even connect between Windows pcs and Macs.
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LVL 6

Expert Comment

by:Kody-Burg
ID: 35058866
If this is a Windows 7 Pro, why not just use RDP? Turn on remote desktop in the system properties, and configure port forwarding. Then you can access the machine both inside the network, and from the internet.
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LVL 12

Assisted Solution

by:Craig Bowman
Craig Bowman earned 400 total points
ID: 35059421
teamviewer.com  free and works flawless on my our apple and windows boxes
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LVL 1

Author Comment

by:tgarrity
ID: 35059438
Kody-Burg:

We need to be able to remote into a machine with a user still logged on so they way we can see the problem they are having without kicking the off the pc.
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LVL 12

Expert Comment

by:Craig Bowman
ID: 35059458
You can do this with teamveiwer,  you have them join a session and give you the session number and password and you can work together.  It even allows for chat, video and even the ability to swap screens, see dual screens, etc
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LVL 1

Expert Comment

by:jamar_roland
ID: 35059495
I would like to mention Microsoft Shared View.
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LVL 2

Assisted Solution

by:UserProto
UserProto earned 400 total points
ID: 35060501
I do not know alternatives to Teamviewer. It is free for non comercial use - that's means you can not use on server os. It can connect behind NAT without any repeaters and configuration.
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LVL 6

Expert Comment

by:TMWSIY
ID: 35060613
UserProto is wrong and teamviewer works great on a server OS.  I run win2008workstation.com at home and it works great.  I also use this on my WHS without any issue.  
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LVL 1

Author Comment

by:tgarrity
ID: 35060751
We are a non-profit credit union so the non-commercial should not be an issue, correct?
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LVL 6

Assisted Solution

by:Kody-Burg
Kody-Burg earned 400 total points
ID: 35061161
Correct, as long as you are not using it for commercial gain, you should be within the terms of the agreement. I would double-check the agreement when you install it though. They might have changed it since I last installed it a few years ago.

Regards,

Kody
0
 
LVL 32

Expert Comment

by:nappy_d
ID: 35061478
VNC works. I use this no problems at all.  I am using version 4.1.2
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LVL 6

Expert Comment

by:RootsMan
ID: 35068404
LogMeIn.com has worked well for me for years. LMI works on workstations and servers and through corporate firewalls and proxy servers.

0
 
LVL 12

Expert Comment

by:profgeek
ID: 35069689
I also have used LogMeIn.  I've put it on servers, workstations, laptops, etc., and it works on everything I've tried, including virtual machines and behind firewalls.  It works anywhere because the model is that each system logs into LogMeIn's server at boot.  So it doesn't matter if it's behind a firewall, using a private IP with NAT, or even connected via a laptop with a cellular dongle.  It just works.

One question, though.  Do you need to transfer files with it?  If so, the free version of LogMeIn is limiting, although the pay version does transfer files.
0
 
LVL 1

Author Comment

by:tgarrity
ID: 35069715
no need to transfer files. however, we do want the end user to have to click on allow or accept before we can login. that way they know when someone is logged on remotely if that makes sense.
0
 
LVL 32

Expert Comment

by:nappy_d
ID: 35069787
Just click on Job Status -> Job History Tab CA arcserve
0
 
LVL 12

Expert Comment

by:profgeek
ID: 35069895
In LogMeIn, in order to access a remote computer, you have to be able to log into it.  That means the user would have to supply a username and password for you to use.  Once you have it, though, the user doesn't have to give further permission.
0
 
LVL 4

Expert Comment

by:mathi28
ID: 35082951
try free edition (manage upto 25 computers)

http://www.manageengine.com/products/desktop-central/remote-desktop-sharing.html

thanks
Mathi
0
 
LVL 1

Expert Comment

by:jamar_roland
ID: 35084618
Manage engine desktop central is another I use as well, I just dont like the speed of the connection. I have it setup on my Small Business Server and it will allow you to ask for users permission before conecting. You can also change the message that is sent to the end user to better cater the needs to your business.

Teamviewer is also great but I have run into issues with it, especially when the end user is not that savy. Teamviewer also gave me issues with Windows 7 machines when the UAC prompt would appear and the end user is not there to press yes when trying to install an application.

As I mentioned, Microsoft Shared View will allow you to connect up to 15 computers at a time as a conference type connection, so it can accomplish 2 things. (1) It can act as a way to connect various people accross the globe for a online conference and (2) will allow you to connect to an end user for troubleshooting purposes and all you need is a free msn account or hotmail.
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