Windows XP won't recognize my Canon Scanner.
Posted on 2011-03-07
Hello all.... I have a rather strange issue.
I have a client with a Dell desktop running Windows XP Pro with Service Pack 3. He has a Canon MFP that prints fine. He doesn't have the original CD so I downloaded the drivers from the Canon website. However, when I go to install the Scanner feature Windows doesn't recoginize the scanner. It does detect the scanner but it won't install it. Then when I go to control panel and Camera's / Devices there isn't anything there. I go to add new device and it won't add it.
Any ideas or tricks would be appreciated.