[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 679
  • Last Modified:

Windows 7 SP1 Printing

I have a laptop on Windows 7 SP1 64bit that is unable to add printers from a Win 2003 32bit server. This was never a problem before, seems to be an SP1 problem.

Error is: "Operation failed with error 0x00000002"
0
partymarty84
Asked:
partymarty84
  • 5
1 Solution
 
sharkbot221984Commented:
So previous to SP1, you had the 64-bit printer driver installed and it was able to load the printer?
0
 
partymarty84Author Commented:
no, it's a new laptop but other laptops have 64 bit windows 7 without sp1 and they are fine. Even ones with SP1 installed are fine as long as the printer is already installed. Removing it and trying to add it fails.
0
 
coalnineCommented:
Go to the server and follow these steps.

1. Open printers and faxes
2. Open printer properties
3. Click sharing tab
4. Click Additional Drivers
5. check x64 box
6. Provide 64 bit drivers.
7. Connect 64 bit pc's to server.
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
partymarty84Author Commented:
If the x64 box wasn't checked the 64 bit laptops wouldn't be printing (it is checked).
0
 
partymarty84Author Commented:
Tested further and it's not related to SP1. Adding a printer on Win 7 64 bit client fails as well with the same error.
0
 
partymarty84Author Commented:
Seems like a different HP driver was removed and it took some of the 64 bit DLL's with it. Resintalled and all OK.
0
 
partymarty84Author Commented:
Resolved myself.
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 5
Tackle projects and never again get stuck behind a technical roadblock.
Join Now