asked on
Windows 7 SP1 Printing
I have a laptop on Windows 7 SP1 64bit that is unable to add printers from a Win 2003 32bit server. This was never a problem before, seems to be an SP1 problem.
Error is: "Operation failed with error 0x00000002"
Error is: "Operation failed with error 0x00000002"
Windows 7Printers and Scanners
Last Comment
partymarty84
So previous to SP1, you had the 64-bit printer driver installed and it was able to load the printer?
ASKER
no, it's a new laptop but other laptops have 64 bit windows 7 without sp1 and they are fine. Even ones with SP1 installed are fine as long as the printer is already installed. Removing it and trying to add it fails.
Go to the server and follow these steps.
1. Open printers and faxes
2. Open printer properties
3. Click sharing tab
4. Click Additional Drivers
5. check x64 box
6. Provide 64 bit drivers.
7. Connect 64 bit pc's to server.
1. Open printers and faxes
2. Open printer properties
3. Click sharing tab
4. Click Additional Drivers
5. check x64 box
6. Provide 64 bit drivers.
7. Connect 64 bit pc's to server.
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ASKER
If the x64 box wasn't checked the 64 bit laptops wouldn't be printing (it is checked).
ASKER
Tested further and it's not related to SP1. Adding a printer on Win 7 64 bit client fails as well with the same error.
ASKER CERTIFIED SOLUTION
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Resolved myself.
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