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When adding new accounts in Active Directory (AD), the option to create an email address is enabled (i.e., checked). However, when I go into the account properties, there is nothing showing up as far

Posted on 2011-03-07
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Last Modified: 2012-05-11
When adding new accounts in Active Directory (AD), the option to create an email address is enabled (i.e., checked). However, when I go into the account properties, there is nothing showing up as far as an address. It appears that a mailbox exists that can be logged into via Outlook Web Access (OWA), but no email address (SMTP or X.400) is defined.

A little Back ground. been having issues with this domain. The main dc crashed got it moved to backup domain.
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Question by:jamyoung
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LVL 31

Expert Comment

by:MegaNuk3
ID: 35059265
If you are using Exchange 2007/2010 then you won't get the mail/email tabs and have to go into the Exchange Management Console to see them...
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Author Comment

by:jamyoung
ID: 35059320
We running windows 2003
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LVL 31

Expert Comment

by:MegaNuk3
ID: 35059420
You need the Exchange Management Tools installed on that machine to see the tabs OR RDP onto the Exchange server and use ADUC on there
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Author Comment

by:jamyoung
ID: 35059915
Heres the deal i can see the user in aduc. but the email address does not populate by it self. now if i manuel create the smtp address it will create the mail box. i have checked the pus its pointed to correct server. i have restarted server.

anything i am missing?
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Accepted Solution

by:
jamyoung earned 0 total points
ID: 35061521
Ok i fixed my issue. Went in to exchange system manager. recipients and RUS. Rebuilt it and it worked.
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Author Closing Comment

by:jamyoung
ID: 35115348
Ok i fixed my issue. Went in to exchange system manager. recipients and RUS. Rebuilt it and it worked
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