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SBS 2008 Console crashes while generating any report

Posted on 2011-03-07
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Last Modified: 2012-05-11
Hello Experts.
I have a problem with one of my SBS 2008 boxes which I am not able to fix by myself.

Since some days automatic reports are not generated and if i try to generate them manually by clicking 'generate report' link on the SBS console the console crashes with the following error message:

Beschreibung:
  Stopped working

Problemsignatur:
  Problemereignisname:      CLR20r3
  Problemsignatur 01:      console.exe
  Problemsignatur 02:      6.0.5601.8538
  Problemsignatur 03:      4d24e3fe
  Problemsignatur 04:      mscorlib
  Problemsignatur 05:      2.0.0.0
  Problemsignatur 06:      4bf4c227
  Problemsignatur 07:      20c7
  Problemsignatur 08:      143
  Problemsignatur 09:      N3CTRYE2KN3C34SGL4ZQYRBFTE4M13NB
  Betriebsystemversion:      6.0.6002.2.2.0.305.9
  Gebietsschema-ID:      1031

I've searched the web and also the experts exchange website and tried all solutions that are suitabel to my problem without any result.

I have changed nothing on that SBS box. Just the updates were installed and i have renewed the SSL Certificate (as the old one was outdated).

I have tried the following solutions:
- http://technet.microsoft.com/en-us/library/dd560614.aspx
- WSUS cleanup wizzard
- shrink SBSMONITORING log

Thanks for your help in advance!
Toby
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Question by:KirschgruenToby
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6 Comments
 
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Expert Comment

by:Alan Hardisty
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I had the exact same problem with a customers SBS 08 server but don't recall the fix.  I will dig through my records and let you know what I find.

Alan
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Expert Comment

by:Alan Hardisty
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This might seem like a random question, but in the SBS console - is the Updates reporting as happy or is it showing a problem?

All I did on the server with the same problem was fix WSUS to set it back to SBS Defaults (customer had changed something) and the reporting seemed to fix itself!!
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Author Comment

by:KirschgruenToby
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OMG ... i was so on a  SQL Database problem that I haven't checked the other functions of the console.
I switched to the Security -> Updates view. The console generates the overview without any issue. BUT if i click the 'change settings for softwareupdates' task the console is crashing.
You are on the right way solving my problem :-)
Do you have further information on how to fix the WSUS and set it back to SBS defaults (can't remember that i have changed anything on WSUS).

THANKS!
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Accepted Solution

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Alan Hardisty earned 500 total points
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Yes - there is a lovely article here:

http://technet.microsoft.com/en-us/library/dd443475%28WS.10%29.aspx

Fingers crossed it works the same for you as it did for me : )
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Author Comment

by:KirschgruenToby
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OK, got it!
I don't know why, but the group Update Service Excluded Computers was missing and instead of that a nother group 'Nicht zugewiesene Computer' (German) was added....

After adding the missing group the SBS Console is working again and reports are genereated though!

Thanks alanhardisty
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Expert Comment

by:Alan Hardisty
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Random - but glad I was not just lucky in fixing the problem I had on my customers server!

Well done and thanks for the points.

Alan
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