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Cannot print in colour

Posted on 2011-03-07
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Last Modified: 2012-05-11
I'm using a Canon printer/copier connected to two Vista PCs - one can print in colour, the other in mono only.

If I go to printer preferences, quality there is no colour option to select.

Any ideas?

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Question by:mikeabc27
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jppinto earned 500 total points
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On the PC that can print on color, does it have that option on the printer preferences? If it has, then you need to reinstall the drivers on the other PC again because the printer installation is not correct.

jppinto
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by:discgman
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Reinstall the drivers for the one that only prints b & W.
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by:mikeabc27
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Thanks, I had tried that before but failed to uninstall the old ones fully.
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