Cannot print in colour

I'm using a Canon printer/copier connected to two Vista PCs - one can print in colour, the other in mono only.

If I go to printer preferences, quality there is no colour option to select.

Any ideas?

mikeabc27Asked:
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jppintoConnect With a Mentor Commented:
On the PC that can print on color, does it have that option on the printer preferences? If it has, then you need to reinstall the drivers on the other PC again because the printer installation is not correct.

jppinto
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discgmanCommented:
Reinstall the drivers for the one that only prints b & W.
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mikeabc27Author Commented:
Thanks, I had tried that before but failed to uninstall the old ones fully.
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