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mikeabc27

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Cannot print in colour

I'm using a Canon printer/copier connected to two Vista PCs - one can print in colour, the other in mono only.

If I go to printer preferences, quality there is no colour option to select.

Any ideas?

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jppinto
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Reinstall the drivers for the one that only prints b & W.
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mikeabc27

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Thanks, I had tried that before but failed to uninstall the old ones fully.