Solved

Issue Emailing Single User Internally

Posted on 2011-03-07
6
296 Views
Last Modified: 2012-05-11
I have one client who is having issues sending an internal email to one person at work, internally. Everyone else is able to email this person, and the perwson having the sending issues can send to everyone else. Any ideas? Runing Exchange 2010 w/ Outlook 2007 Client
0
Comment
Question by:Trihimbulus
6 Comments
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 35059636
What NDR do they get?

Have you checked the 'Delivery Options' on the mailbox that user1 cannot send to? User1 might be listed as a blocked sender.
0
 

Author Comment

by:Trihimbulus
ID: 35059671
Thye don't get an NDR - it just hangs in the Outbox and never goes anywhere. Everything is clean in Delivery Options
0
 
LVL 76

Accepted Solution

by:
Alan Hardisty earned 500 total points
ID: 35059679
Have them pick the user from the Global Address List not from autocomplete and see if the problem stops.

If it does, delete the problem address from the autocomplete list.
0
Are end users causing IT problems again?

You’ve taken the time to design and update all your end user’s email signatures, only to find out they’re messing up the HTML, changing the font and ruining the imagery. What can you do to prevent this? Find out how you can save your signatures from end users today.

 
LVL 31

Expert Comment

by:MegaNuk3
ID: 35059723
What happens if user1 sends to user2 from OWA?
What happens if you turn off cached mode and repeat the above test on user1's machine?

Alan has a good point.

Also try outlook /safe on user1s machine and see if they can then email user2
0
 
LVL 16

Expert Comment

by:Auric1983
ID: 35059735
Also, you may want to have user 1 try sending the message to user 2 using OWA?
0
 
LVL 8

Expert Comment

by:pmorton23
ID: 35059794
have the user start a new email, then start to type the persons name in the TO field, when the name cache opens for suggestions, highlight the name in question and hit the delete button. it may be the incorrect email address is held in the name cache. even though you type in the email address it may resolve to an incorrect one stored on the local station. also try an email from owa or another station.
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

706 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now