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Battery issue with Dell Inspiron 600m

Posted on 2011-03-07
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Last Modified: 2014-04-07
We replaced the Clients battery and it will not charge. Our experience suggests it is probably an issue with the System Board...please confirm and/or make recommendations.
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Question by:interc3905
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by:mrbrain646
ID: 35059831
you might want to check the power cable to see if the adapter is getting any juice.
It should have a green light. it can also be a bad power outlet. double check before rulling out the board issue.
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by:souseran
ID: 35059843
If you have the diag disc that came with the system, you can run the system diagnostics and see if you get any error messages. If the system is under warranty, Dell will want that information before authorizing any repair.
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by:discgman
ID: 35059856
Did you check or replace the ac adapter? Use another ac adapter that is known to work.
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Expert Comment

by:Michael Knight
ID: 35060072
highly highly common. That era of Inspirons would always complain about the battery.

The problem with those would manifest in different ways.

1. The battery would refuse to charge due to a "Third Party Power Adapter". it had nothing to do with that as the stock adapters also didn't work. Some claimed that it was due to the "Third Pin" on the adapter that wasn't communicating properly with that boards Power management....be that as it may or may not be, the board was the ultimate culprit and unless you wanted to get A+ on it, just replace the laptop. Meaning BIOS (even if you flashed a newer version) was the one giving inaccurate data for whatever reason, so the OS would follow suit.

2. As stated, the battery would claim to be dying and you'd get an OS prompt that it was time for a new battery. Sure, you could replace battery, after-market or OEM and wait for a couple months just to get the prompt again. Same trip as above, but instead of "silently" failing you had the pleasure of having to close prompts telling you that your battery was bad.  

I purchased (for the last time) a group of 4 laptops from Dell for a client's family for christmas and the new college year. Mom's started first with the battery crap, scenario 2,  then the son's started with scenario 1. Oddly enough my Inspiron at the time kicked in with Scenario 1. And these were all relatively new. Is there a fix?...well... dunno I'm pretty crafty and all the posts I found were of the "Thank God mine was still under warranty" variety. It was a design flaw from the beginning for sure, somewhere somebody blew it. My buddy's wife had the same model as mine that I put to rest and a new power adapter actually solved her issue... But i'm not one to throw parts at things, so unfortunately, yes,  the ultimate solution for that machine if it isn't under warranty is to let it die a graceful death. sorry.

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by:Grant1842
ID: 35063939
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Accepted Solution

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interc3905 earned 0 total points
ID: 35192280
Turns out it was a System board problem
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by:Michael Knight
ID: 35192996
"was a System board problem" as in, you were able to fix it? If so, do tell the solution.
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Author Comment

by:interc3905
ID: 35476343
Due to age of Laptop decided not to repair

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Author Closing Comment

by:interc3905
ID: 39982535
System board was culprit and client replaced PC with new one
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