Windows XP always freezing using powerterm
Posted on 2011-03-07
I have one of my customer that have 50 computesr but 5 of them are running XP Pro - All the Windows XP patches are installed. On each computer only the Powerterm software is installed and running.
Each computer has static IP (192.168.1.201 to 205)
For a reason I dont understand even if each computer has a static IP address, they are keep changing to 192.168.0.x or 192.168.2.x network
There is only on network setup on their firewall (192.168.1.x)
Since the IP Address of each computer change they lose their connection and freeze the system.
What Services on Windows that can change IP Address even if there is a static setup ?
This customers have 50 computers on their network and only the one running powerterm are frozen
if it was a network problem all computers should be doing the same but no
I have place a service call to powerterm support and this is a none issue for them
I have place a service call to Watchguard support to have check their firewall configuration and they said that nothing in the firewall that can make an IP address change
Since each computer came with Windows XP installed. I have reformat two of them again, one with Powerterm and one with no Powerterm and only the one with the Powerterm installed keep freezing
Is it a software issue or a network - Powerterm Support are telling me it is a network issue and Watchguard Support are telling a software issue.
What it is ?
How Can I fix it ?
Thanks to all.