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Sam_Purdy
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No drivers after installing XP

I reformatted the only hard disk in my Dell desktop.  I re-installed Windows XP Pro.  I tried to change the resolution in desktop properties but the slider won't move off of 640 x 480.   Went to device manager it doesn't recognize the NIC.  The properties of both say no driver installed.  I would have thought re-installing Windows would have, at least, loaded generic drivers.  Any ideas?  Thanks.
Windows OSWindows XP

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Nivlesh

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
wantabe2

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sgcolby

The windows reinstalls with the basic drivers so it can load windows. Unless you have the driver cd that came with the computer, you have to download and install the drivers from the website. Luckily you have a Dell and can go to www.dell.com/support and put in your Service Tag (on bottom of computer) and can download the correct drivers from there. You will have to get a network driver from a different computer, and then once the computer is on the internet you can download the drivers right to the computer.
expert02232010

Use another computer and go to the Dell website, go to "For Home" and Technical support drivers, then Downloads and Drivers.
user Service tag, or model to find the driver list.  download the needed drivers, burn them to a CD or put them on a usb drive.  
davy999

you will have to use the driver disk that come with your pc, or download the nic driver from another pc, and load
it on a usb stick then you can go on the internet and down load the rest of the drivers
like the vga for your screen.
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James Murphy
☠ MASQ ☠

With Dell there's a fixed order for installing drivers so make sure you install the drivers listed under 'Chipset' first.  That will allow the PC to identify all the peripheral devices.  If you install specific peripheral driver first there's a chance they won't load correctly as the systemboard they're attached to won't have been recognised.
PowerEdgeTech

Since we don't know which model you have, we can't give you specifics (yet), but just make sure you install the Notebook/Desktop System Software first, then the Chipset driver(s) ... then anything else after that that is still needed.

Go to http://support.dell.com/, Drivers and Downloads, and enter your Service Tag (or select your model).
Nivlesh

do you have the driver cds that came with your desktop? (i have mine neatly stacked up in a box :) )
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