How do I get MS Outlook 2007 to clean out the emails from all folders that come in even the Junk Mail and others.

I have a bunch of emails that come in United Parcel Server Notification and DHL notification from a email account on my Joomla Website. The email is info@reportsolutions.com
I created a rule that checks the Inbox Folder but cannot seem to get the Junk Mail to get checked so that these emails are automatically deleted. How do I fix this..........................

................... and by chance does anyone know how people are getting my info@reportsolutions.com website email and using it against me.....? I am baffled. Thank you very much.
Fletcher BurdineTableau Trainer & Consultant Sales Exec.Asked:
Who is Participating?
 
jrwarrenConnect With a Mentor Commented:
Outlook's rules for handling mail does not extend to the junk mail folder.

A quick solution would be to enter the junk mail folder ---> right click the email in question ---> Select Add to Safe Sender's List
  Then create a rule to have that address automatically deleted.

In the delete rule you can add several addresses, so you only really need 1 delete rule for multiple addresses.

---------------------------------------

as far as people obtaining that address?  It is on the website and is public facing.  Robots crawl the web all the time and pickup any and all email addresses they can scan.  There are several other ways it could have been collected, as well, but that one seems likely, you may have been cataloged and sold as part of a marketing mailing list.  This is underhanded and unethical, and in many cases, illegal, but not much one can do about it, except to filter your mail.
0
 
jrwarrenConnect With a Mentor Commented:
A quick solution would be to enter the junk mail folder ---> right click the email in question ---> Select Add to Safe Sender's List
 Then create a rule to have that address automatically deleted.


Clarification :
   Create a rule to have the emails received from that address deleted.
0
 
shahzammConnect With a Mentor Commented:
if you are getting email from one email address or one domain. you can configure junk mail to block the sender
if multiple senders. create a rule with to email address & specific word.
0
 
Fletcher BurdineTableau Trainer & Consultant Sales Exec.Author Commented:
Thank you gentlemen sorry for the delay.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.