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How do I get MS Outlook 2007 to clean out the emails from all folders that come in even the Junk Mail and others.

Posted on 2011-03-07
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Last Modified: 2012-05-11
I have a bunch of emails that come in United Parcel Server Notification and DHL notification from a email account on my Joomla Website. The email is info@reportsolutions.com
I created a rule that checks the Inbox Folder but cannot seem to get the Junk Mail to get checked so that these emails are automatically deleted. How do I fix this..........................

................... and by chance does anyone know how people are getting my info@reportsolutions.com website email and using it against me.....? I am baffled. Thank you very much.
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Question by:ruavol2
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jrwarren earned 1400 total points
ID: 35060037
Outlook's rules for handling mail does not extend to the junk mail folder.

A quick solution would be to enter the junk mail folder ---> right click the email in question ---> Select Add to Safe Sender's List
  Then create a rule to have that address automatically deleted.

In the delete rule you can add several addresses, so you only really need 1 delete rule for multiple addresses.

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as far as people obtaining that address?  It is on the website and is public facing.  Robots crawl the web all the time and pickup any and all email addresses they can scan.  There are several other ways it could have been collected, as well, but that one seems likely, you may have been cataloged and sold as part of a marketing mailing list.  This is underhanded and unethical, and in many cases, illegal, but not much one can do about it, except to filter your mail.
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by:jrwarren
jrwarren earned 1400 total points
ID: 35060047
A quick solution would be to enter the junk mail folder ---> right click the email in question ---> Select Add to Safe Sender's List
 Then create a rule to have that address automatically deleted.


Clarification :
   Create a rule to have the emails received from that address deleted.
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LVL 7

Assisted Solution

by:shahzamm
shahzamm earned 600 total points
ID: 35067016
if you are getting email from one email address or one domain. you can configure junk mail to block the sender
if multiple senders. create a rule with to email address & specific word.
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Author Closing Comment

by:ruavol2
ID: 35192689
Thank you gentlemen sorry for the delay.
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