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Remote Desktop can not connect to single client

Posted on 2011-03-07
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Last Modified: 2012-05-11
Hi All,
I know enough to be dangerous.  I did search for the issue, can't find the solution.
Server SBS 2008, Windows 7 Pro, remote desktop connection not working for individual machine, works for others. I can ping the machine.
Was able to remote into the server from home, and from the server opened new window and attempted to remote to unhappy client machine - no joy - i get the error ""VBScript Remote Desktop Disconnected - The computer that you are trying to connect to cannot be contacted.  Verify that it is turned in, is awake, and is connected to the network."
Yeah, it's on, in fact, i'm typing on it!  
It had PREVIOUSLY worked, and I've experienced issues like this before, with the solution being a reformat - something I'd like to avoid.  I'm guessing it's a microsoft update that affected settings somewhere, or else an app I've added.
Remote Desktop is enabled (technically, greyed under enabled).    I've fooled around with the registry, with 0 and 1 for fenytsconnections (the default had been 1, i changed to 0 and rebooted, yet ironically, a notebook which works fine under my credentials had the settings as 1 - and in fact, it warned me (in rdp) to enable windows firewalll to allow rdp!!!!!) - i've since disabled windows firewall entirely (and vipre's firewall) - i'm behind a sonicwall appliance anyway - but even with the vipre firewall i could remote into the other clients.
i'm an admin - both doman and local machine.
i've tried being more broad with the group policies (a place i'm not that comfortable mucking around in)
i've seen some VBscripts floating around - i don't even know how to run (i tried making them batch files - that didn't work)
any help appreciated - but almost as much, why just one machine?  thanks so much!
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Question by:GaryGarland
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by:mattclarified
ID: 35060753
Try this guide for allowing a port access through the firewall on the machine you are connecting to.  The port you need to open is 3389

http://maximumpcguides.com/windows-7/open-a-port-in-windows-7s-firewall/

M@
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by:dlan75
ID: 35060869
Hi,
make sure NAT is properly configured on the sonicwall
make sure you have selected a proper user to access that computer using RDP.
try reinstalling the rdp client http://www.mydigitallife.info/2009/11/01/download-remote-desktop-connection-7-0-client-to-connect-to-windows-7-and-server-2008-r2-with-full-features/
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Expert Comment

by:SysExpert
ID: 35061936
Since it did work before, I would definitely see if you can uninstall any MS updates, and reapply as needed. maybe the last RDP will show up in a log or event log so that you can pin down which MS updates came after

I hope this helps !

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Accepted Solution

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GaryGarland earned 0 total points
ID: 35101553
Hi All,
At the end of the day i just got this thing figured out - which made my whole day!
I spent HOURS monkey around with group policies, etc. - which probably destablized my system more than anything else.
What ULTIMATELY worked -- was checking out the DNS A pointer - for some reason my server was pointing to apparently an old ip address for THIS machine which i'm typing on - a quick ipconfig to confirm the ip address, changed the address, and bimbo (per short circuit) - all is good and works perfectly!
i may set up a static ip for this machine to avoid future issues.
now i can start reenabling my firewall (i'm nervous without)
thanks again all!!!!!
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Author Closing Comment

by:GaryGarland
ID: 35135919
hi - i don't know how to close out a question, so please delete this part if in error - thanks!
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