Solved

Windows 7 Ultimate SP1 not remembering all usernames and passwords

Posted on 2011-03-07
9
528 Views
Last Modified: 2012-05-11
I am running a PC with Windows 7 Ultimate SP1 which has suddenly stopped remembering some usernames and passwords. It is only some and I first noticed when I tried to access my ISP www.bethere.co.uk. When I type in my username and password the fields go blank and I cannot log in. I would repete that the problem is not with all sites, just a selective few.
I have run the latest version of Ccleaner to clear out the system but it has made no difference.
All suggestions welcome.
Thanks
Matthew
0
Comment
Question by:medcomputers
9 Comments
 
LVL 30

Expert Comment

by:IanTh
ID: 35062397
have you got a up to date virus scanner running it could be a virus  
0
 
LVL 8

Expert Comment

by:Sean Scissors
ID: 35062519
You said username and passwords with sites. If you mean by saved usernames and passwords with websites that has nothing to do with the OS version really. That is more based on cookies/cache of the respective browser you are using. Some sites for security purposes make it very difficult to save a username and password to automatically log you in. One of those is wordpress as an example. It will save your pw or username but not both. In other words you will need to type in one or the other. What I would do is make sure cookies are allowed as that is where the information will be saved. Also what is your primary browser? Firefox and Chrome are really good about remembering passwords whereas with IE to me it seems a bit more difficult.
0
 

Author Comment

by:medcomputers
ID: 35063134
Hi Ian Th:I am running an up to date version of free Avira Ant Ver. As far as I know I do not have any viruses but am running a complete scan as I type and will let you know the results.
Scissors85: I always use Firefox and do not have these problems with the same sites on other computers.I will also check cookies as you suggest, that is one reason I ran Ccleaner.
Matthew
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:medcomputers
ID: 35117585
Hi guys

No virus detected by complete scan and cookies enabled. I'm a bit mystified. Further suggestions welcome.

Matthew
0
 
LVL 30

Expert Comment

by:IanTh
ID: 35117625
0
 

Author Comment

by:medcomputers
ID: 35147565
Hi Ian Th:
Thanks for suggestion. I thought it a bit drastic so I tried uninstalling Firefox instead. I then reinstalled it but it made no difference. I thought I would try a different browser so I have tried Google Chrome and am now running Opera. Opera works fine and picks up all the sites I was having problems logging into with Firefox.. I would rather use Firefox but cannot get it to work properly with all of the websites I use.
If anyone has any suggestions what might be wrong with Firefox I'd be grateful to hear your suggestions.
Thanks
Matthew.
0
 

Author Comment

by:medcomputers
ID: 35171830
Hi guys

I have now installed Firefox 4 RC and all usernames and passwords seem to be working fine again. I can only assume that there was a glitch with the Beta versions of Firefox I had been trying. It does seem strange as I had not had any problems running the same versions of Firefox on other computers with a similar setup.

Thanks

Matthew DeLashmitt
0
 

Accepted Solution

by:
ee_auto earned 0 total points
ID: 35410194
Question PAQ'd and stored in the solution database.
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you try to extract and to view the contents of a Microsoft Update Standalone Package (MSU) for Windows Vista, you cannot extract the files from the MSU. Here we are going to explain how to extract those hotfix details without using any third pa…
By default the complete memory dump option is disabled in windows . If we want to enable the complete memory dump for a diagnostic purpose, we have a solution for it. here we are using the registry method to enable this.
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
This Micro Tutorial will teach you the basics of configuring your computer to improve its speed. It will also teach you how to disable programs that are running in the background simultaneously. This will be demonstrated using Windows 7 operating…

713 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question