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Windows 7 Ultimate SP1 not remembering all usernames and passwords

Posted on 2011-03-07
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Last Modified: 2012-05-11
I am running a PC with Windows 7 Ultimate SP1 which has suddenly stopped remembering some usernames and passwords. It is only some and I first noticed when I tried to access my ISP www.bethere.co.uk. When I type in my username and password the fields go blank and I cannot log in. I would repete that the problem is not with all sites, just a selective few.
I have run the latest version of Ccleaner to clear out the system but it has made no difference.
All suggestions welcome.
Thanks
Matthew
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Question by:medcomputers
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by:IanTh
ID: 35062397
have you got a up to date virus scanner running it could be a virus  
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by:Sean Scissors
ID: 35062519
You said username and passwords with sites. If you mean by saved usernames and passwords with websites that has nothing to do with the OS version really. That is more based on cookies/cache of the respective browser you are using. Some sites for security purposes make it very difficult to save a username and password to automatically log you in. One of those is wordpress as an example. It will save your pw or username but not both. In other words you will need to type in one or the other. What I would do is make sure cookies are allowed as that is where the information will be saved. Also what is your primary browser? Firefox and Chrome are really good about remembering passwords whereas with IE to me it seems a bit more difficult.
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Author Comment

by:medcomputers
ID: 35063134
Hi Ian Th:I am running an up to date version of free Avira Ant Ver. As far as I know I do not have any viruses but am running a complete scan as I type and will let you know the results.
Scissors85: I always use Firefox and do not have these problems with the same sites on other computers.I will also check cookies as you suggest, that is one reason I ran Ccleaner.
Matthew
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Author Comment

by:medcomputers
ID: 35117585
Hi guys

No virus detected by complete scan and cookies enabled. I'm a bit mystified. Further suggestions welcome.

Matthew
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Expert Comment

by:IanTh
ID: 35117625
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Author Comment

by:medcomputers
ID: 35147565
Hi Ian Th:
Thanks for suggestion. I thought it a bit drastic so I tried uninstalling Firefox instead. I then reinstalled it but it made no difference. I thought I would try a different browser so I have tried Google Chrome and am now running Opera. Opera works fine and picks up all the sites I was having problems logging into with Firefox.. I would rather use Firefox but cannot get it to work properly with all of the websites I use.
If anyone has any suggestions what might be wrong with Firefox I'd be grateful to hear your suggestions.
Thanks
Matthew.
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Author Comment

by:medcomputers
ID: 35171830
Hi guys

I have now installed Firefox 4 RC and all usernames and passwords seem to be working fine again. I can only assume that there was a glitch with the Beta versions of Firefox I had been trying. It does seem strange as I had not had any problems running the same versions of Firefox on other computers with a similar setup.

Thanks

Matthew DeLashmitt
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