My external hard drive has failed and I am replacing with a new one.
I have put the new one in the same usb port as the old one and it has assigned it the same letter - G:
When I go into back up > add and remove backup destinations > Add or remove drives it lets me unselect the old device and select the new one - when I configure though comes up with a message - failed - view error messages just says cannot configure backup schedule.
This is a segate Expansion External Drive and does have some software on it - I noted the program was trying to reformat the drive - could this be the problem?.
Appreciate any held.