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SBS 2008 Backup - new external hard drive

Posted on 2011-03-07
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Last Modified: 2012-05-11
My external hard drive has failed and I am replacing with a new one.

I have put the new one in the same usb port as the old one and it has assigned it the same letter - G:

When I go into back up > add and remove backup destinations > Add or remove drives it lets me unselect the old device and select the new one - when I configure though comes up with a message - failed - view error messages just says cannot configure backup schedule.

This is a segate Expansion External Drive and does have some software on it - I noted the program was trying to reformat the drive - could this be the problem?.

Appreciate any held.
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Question by:donhannam
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Rob Williams earned 2000 total points
ID: 35062308
Not all USB drives are compatible. There is a list of compatible drives started but it is far from complete.
http://social.technet.microsoft.com/wiki/contents/articles/small-business-server-2003-2008-2011-external-backup-drives-compatibility-list.aspx
SBS must be able to take total possession of the drive and reconfigure/format it. If there is vendor software or partitions that cannot be overwritten the drive will not work.
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by:donhannam
ID: 35073401
Thanks for this - Looks like newer versions of external drives have software on them and may disallow access to drive without this software.

This drive was not on list but from searching web looks like this is a common issue.

I reformated the external drive via Windows utilities and this got rid of the software on it and I can use it OK to copy files to but still get the same error trying to change drive in SBS Back utility.

Not 100% sure it is the expansion drive - I have seen posts of other backup issues with segate expansion drives that indicate they normally worked?.
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by:Rob Williams
ID: 35073695
I am not familiar with the drive to say if it will work or not, but there are many drives that will not work at all. With a compatible drive the backup utility is very simple to set up and works well. It would have been nice if they had published a list of known compatible drives. That is why that site was set up by end users, hoping to build a list.
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Author Closing Comment

by:donhannam
ID: 35087204
Thanks for comments.

I have solved this issue - the reason the configure of SBS did not work was that a partition was configured Fat rather than NTFS (nothign to do with the new or old external drive) - Changed this and now works OK - so this hard drive does work with SBS back up - not sure if I needed to format first but anyway it works now.
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by:Rob Williams
ID: 35087338
Interesting I thought the SBS wizard would make that change. Any chance in the process you deleted a old existing 2nd partition?
Good to know though.
Thanks donhannam.
Cheers!
--Rob
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