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Savin SLP32 printer will not print "i" and/or "4" when using a PCL 5e driver. Is there a setting that will change that.

Posted on 2011-03-07
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Last Modified: 2013-02-13
Recently after upgrading a user to Office 2007, they noticed that when they print the i's and 4's do not always print, and once after sending an email with the missing i's and receiveing it back it printed the i's in uppercase.
The operating system is Windows XP Pro, SP3.
This is a Savin SLP32 printer with a PCL5e driver. Which of course is an HP driver not a Savin driver. Need the 5e driver for envelopes in drawer 2 (user preference) but if we change it to a PCL6 there is no problem with the printing but cannot set drawer preference and they have to use the bypass tray for envelopes.
The question really isn't so much with where they have to print envelopes from as it is "is there a way to make it print correctly with the PCL5e driver"?
If you can help me come up with a solution it would fix both issues and I would be greatly appreciative. Thank you.
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Question by:saline_county
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hdhondt earned 2000 total points
ID: 35062383
Check the font settings in printer Properties > Printing Defaults. It's probably under an Advanced button. Make sure it is set to download fonts instead of using printer fonts.
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by:saline_county
ID: 35087142
hdhondt,
Thank you for the information. I have not had a chance to work on this but I will post again when I do. This is not a high priority right now but I should be able to check it out in a day or two.
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