Solved

Savin SLP32 printer will not print "i" and/or "4" when using a PCL 5e driver. Is there a setting that will change that.

Posted on 2011-03-07
4
226 Views
Last Modified: 2013-02-13
Recently after upgrading a user to Office 2007, they noticed that when they print the i's and 4's do not always print, and once after sending an email with the missing i's and receiveing it back it printed the i's in uppercase.
The operating system is Windows XP Pro, SP3.
This is a Savin SLP32 printer with a PCL5e driver. Which of course is an HP driver not a Savin driver. Need the 5e driver for envelopes in drawer 2 (user preference) but if we change it to a PCL6 there is no problem with the printing but cannot set drawer preference and they have to use the bypass tray for envelopes.
The question really isn't so much with where they have to print envelopes from as it is "is there a way to make it print correctly with the PCL5e driver"?
If you can help me come up with a solution it would fix both issues and I would be greatly appreciative. Thank you.
If this needs to be directed to a different zone, please do so.
0
Comment
Question by:saline_county
4 Comments
 
LVL 38

Accepted Solution

by:
hdhondt earned 500 total points
ID: 35062383
Check the font settings in printer Properties > Printing Defaults. It's probably under an Advanced button. Make sure it is set to download fonts instead of using printer fonts.
0
 

Author Comment

by:saline_county
ID: 35087142
hdhondt,
Thank you for the information. I have not had a chance to work on this but I will post again when I do. This is not a high priority right now but I should be able to check it out in a day or two.
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now