Solved

Recover Outlook pst file or other Outlook files

Posted on 2011-03-07
4
328 Views
Last Modified: 2012-08-14
I have a client running Outlook 2007 with a Pop account. His motherboard went out. I have his hard drive connected to another PC to recover data. I also need to recover his Outlook data since it's no longer in his pop account. I turned on the folder setting to see all types of files, when I do a search on *.pst I do not find his Outlook .pst file. Any suggetions on what his Outlook file will be so I can try and recover it?
0
Comment
Question by:jsarinana
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 3

Expert Comment

by:belpepsi
ID: 35062724
Was his computer connected to a domain and if so could his PST file been located on a Domain File Server?
0
 
LVL 1

Accepted Solution

by:
Richard_Fields_Jr earned 500 total points
ID: 35062825
C:\Users\xxxxxxx\AppData\Local\Microsoft\Outlook

AppData is a hidden folder

Control Panel
Folders Options
View Tab
Check "Show hidden files and folders"

This should be the default location for personal PST files.

If the client backed these files up himself, he may have placed them on a network share drive or in some other location like the desktop.

It is, in my experince, insanely hard for some reason to locate a .pst file if the user doesn't remeber where they saved the file to.

Worst case scenario I would recommend that you ask all of your clients to back up their e-mails in either the default location, or somewhere noticeable and clearly labeled, this way such loss of data can be prevented in the future.
0
 
LVL 1

Author Closing Comment

by:jsarinana
ID: 35062924
Strange, when you do a search on *.pst I do not find it, if I drill down all the way to Outlook/Outlook.past it's there. Thanks
0
 
LVL 1

Author Comment

by:jsarinana
ID: 35062962
Thanks belpepsi, no it's local. But I think I'll go ahead and start storing on a mapped drive to avoid this. I take it if Outlook is left open the server will not backup this .pst file
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article describes how to import an Outlook PST file to Office 365 using a third party product to avoid Microsoft's Azure command line tool, saving you time.
Changing a few Outlook Options can help keep you organized!
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question