troubleshooting Question

help with SPF record please

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whistlerwebdev asked on
Email ServersDNS
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I am trying to help a client of my set up an SPF record for his domain. He has the need to authenticate mail from three locations

1. his domain whistlerreservations.com which is set up with google apps mail

2. Via a third party booking engine that sends mail from the domain rezserve.com

3. Via campaign monitor (cmail1.com) which is an email distribution system.

This is the following SPF that I created

v=spf1 a mx include:rezserve.com include:cmail1.com include:_spf.google.com ~all

I set this up but when I try and verify with http://www.kitterman.com/spf/validate.html i get the following


Results - PermError SPF Permanent Error: No valid SPF record for included domain: rezserve.com: include:rezserve.com

and any messages sent from rezserve.com on whistlerreservations.com behalf end up in my gmail spam folder

Can somebody please verify this is correct?

Does rezserve.com also have to publish an spf record? and if show what is it that they need to set?


I hacked this together from various sources

1) google apps help - google.com/support/a/bin/answer.py?answer=178723]SPF records - Google Apps Help

which says to set the following v=spf1 include:_spf.google.com ~all

2) Campaingmonitor help -help.campaignmonitor.com/topic.aspx?t=88

Which says to set - v=spf1 mx include:cmail1.com ~all

Below is the mail header from one of the messages sent from resserve.com

Delivered-To: jac@whistlerwebandprint.com
Received: by 10.231.30.196 with SMTP id v4cs105047ibc;
Mon, 28 Feb 2011 13:54:38 -0800 (PST)
Received: by 10.227.156.207 with SMTP id y15mr5389341wbw.38.1298930077969;
Mon, 28 Feb 2011 13:54:37 -0800 (PST)
Return-Path: <reservations@whistlerreservations.com>
Received: from rezserve.com ([204.14.93.102])
by mx.google.com with ESMTPS id p44si7256090wej.197.2011.02.28.13.54.36
(version=TLSv1/SSLv3 cipher=OTHER);
Mon, 28 Feb 2011 13:54:36 -0800 (PST)
Received-SPF: neutral (google.com: 204.14.93.102 is neither permitted nor denied by best guess record for domain of reservations@whistlerreservations.com)

client-ip=204.14.93.102;
Authentication-Results: mx.google.com; spf=neutral (google.com: 204.14.93.102 is neither permitted nor denied by best guess record for domain of

reservations@whistlerreservations.com) smtp.mail=reservations@whistlerreservations.com
Received: from rezserve.com (localhost.localdomain [127.0.0.1])
by rezserve.com (8.13.1/8.13.1) with ESMTP id p1SLsT8X032018
for <jac@whistlerwebandprint.com>; Mon, 28 Feb 2011 16:54:29 -0500
Received: (from apache@localhost)
by rezserve.com (8.13.1/8.13.1/Submit) id p1SLsTll032016;
Mon, 28 Feb 2011 16:54:29 -0500
Date: Mon, 28 Feb 2011 16:54:29
ASKER CERTIFIED SOLUTION
VespaMaru

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