Link to home
Start Free TrialLog in
Avatar of ITimaging
ITimaging

asked on

Office 2010 Deployment

I am planning to deploy Office 2010 to 800 users in four different locations across the US in less than 11 weeks.  We have been notified everyone needs to be on Office 2010 because messaging is migrating from Exchange 2003 to 2010. Here is my project plan for the rollout

Week 1 (Febuary 27th - March 5th)-Finish Testing Deployment
Week 2 (March 6th - 12th)-Finalize Beta List and Begin Deployment
Week 3 (March 12th - 19th)-Finish Deployment and Begin Testing
Week 4 (March 20th - 26th)-Testing
Week 5 (March 27th - April 2nd)-End Testing
Week 6 (April 3rd - 9th)-Begin Deployment
Week 7 (April 10th - 16th)-Finish Deployment
Week 8 (April 17th - 23rd)Training at SIte
Week 9 (April 24th - 30th)Training at Site
Week 10 (May 1st - 7th) Training at Site
Week 11 (May 8th - 14th)Training at Site
Week 12 (May 15th to 21st)-Confirmed Messaging deloyment and test

Please comment and add suggestions
Avatar of Scottyworld
Scottyworld
Flag of New Zealand image

Are you deploying from a local server at each site? Otherwise there are bandwidth issues to take into account.

Have you taken into account that a new GPO adm will be required for Office 2010 ?

Would it not be better to let a few people, e.g. high profile users/ admin staff to attend a training session before you deploy Office 2010. From your schedule above, people could have the new software for two weeks before receiving any training. Its quite a big change, especially if you're going from 2003 to 2010. (not so much if you're going from Office 2007)

We deployed this to 2500 users in London.
A month before the deployment we arranged a couple of seminars detailing the differences between Office 2003 and 2010, then arranged a couple of training sessions where we invited high profile users, admin staff and a few of the more "IT literate" users to attend.
This way, when we rolled out to the departments, if users had any questions before their own training sesson (run the week after the installment) then those users could approach the people that had been to the previous seminars/training for advice.
This approach worked well and saved our helpdesk from receiving lots of calls



Avatar of ITimaging
ITimaging

ASKER

Good points .. What would you suggest as a deployment method?
We packaged it and sent it out via SCCM. We did a complete uninstall of office 2003, then installed 2010 (the business made the decision not to do an upgrade)

Each seperate office had its own server set up as a distribution point.
Between 50 and 100 PC' were targetted each night, (depending on the size of the department)
Deployment started at 6pm and ran overnight. We asked all users to leave their PCs logged OFF but switched ON, on the night of the upgrade.(this was communicated to them, via email, 1 week before, 3 days before and the morning of, the upgrade)
We did not do deployments on a Friday as this would mean leaving PCs on over the weekend.

We opted to leave the advert running, so any people who had switched their PC's off, got the install the following morning. I would recommend expiring the advert if you think you may have bandwidth issues.
Can you clarify what do you mean about the advert?
What are some important key points to have a trainer go over? We are pushing out Standard And Pro?
The "advert" or advertisement is what SCCM uses to schedule deployments of applications.
Do you already have SCCM or SMS set up in your environment? If not, then there's no way you can deploy it this way

Sorry, I'm a techie!! Have no idea what was covered on the training !! We had a seperate in-house training department that looked after that side of things. I would imagine one of the main points would be the complete change of menu structure though, and how to find the most commonly used functions (creating tables, numbering lists, inserting symbols etc)
We are using Kaseya for our deployment
As far as software deployment goes, thats fairly similar. Just specifiy a time you want the deployment to start (the same as my advert would do). We opted for 6pm as this meant it would not create any network issues while users were in the office.
Just to compare notes do you have a copy of the email you sent out to your users before the rollout?
ASKER CERTIFIED SOLUTION
Avatar of Scottyworld
Scottyworld
Flag of New Zealand image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial