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Sean Rhudy
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Transport service will not start after moving log files Exchange 2007

I moved the log files and system files path for the "First Storage Group" using the Exchange Management Console.  Now the Transport service will not start.  It just says it did not start in a timely fashion.  I tried rebooting the server, moving the files back to the original path, but neither worked.  Here are the errors in event viewer.

edgetransport (6720) Transport Mail Database: Error -1032 (0xfffffbf8) occurred while opening logfile F:\Exchange\QueuePath\trn.log.

edgetransport (6720) Transport Mail Database: An attempt to open the file "F:\Exchange\QueuePath\trn.log" for read only access failed with system error 5 (0x00000005): "Access is denied. ".  The open file operation will fail with error -1032 (0xfffffbf8).

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Rick Fee

8/22/2022 - Mon

check the permissions on the file and see if it is read only
Sean Rhudy

It's not read only.
Sean Rhudy

Any other ideas?
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Rick Fee

May sure the folder you move the log files to have Network Service set with Full Control.    
Sean Rhudy

Still will not start.
Rick Fee

How did you move the files?    You created the path and edited the EdgeTransport.exe.config under the bin directory?    I would recheck EdgeTransport.exe.config to make sure there are no typos.  

But you found the Network Service was not set to full control?    What account for Log on as is set for the MS Exchange Transport service?
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Sean Rhudy

I used the Exchange Management Console.  There is a wizard.  The network service was not set to full control.  The Transport service is set to log on using the Network Service account.
Sean Rhudy

Why would the permissions have changed when I moved the files??  I moved them back to the original locaiton.
Sean Rhudy

If I move the files to a new folder, how will Exchange know where to look for them?
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Rick Fee

I have not worked with SBS in a while...basically work in a large enterprise environment.    When a hub server is brought online and I customize it I edit the EdgeTransport.exe.config in notepad.   This is where you tell exchange to "look" for log directories.