Solved

Transport service will not start after moving log files Exchange 2007

Posted on 2011-03-07
11
1,588 Views
Last Modified: 2012-05-11
I moved the log files and system files path for the "First Storage Group" using the Exchange Management Console.  Now the Transport service will not start.  It just says it did not start in a timely fashion.  I tried rebooting the server, moving the files back to the original path, but neither worked.  Here are the errors in event viewer.

edgetransport (6720) Transport Mail Database: Error -1032 (0xfffffbf8) occurred while opening logfile F:\Exchange\QueuePath\trn.log.

edgetransport (6720) Transport Mail Database: An attempt to open the file "F:\Exchange\QueuePath\trn.log" for read only access failed with system error 5 (0x00000005): "Access is denied. ".  The open file operation will fail with error -1032 (0xfffffbf8).
0
Comment
Question by:seanrhudy
11 Comments
 
LVL 17

Expert Comment

by:OriNetworks
ID: 35063421
check the permissions on the file and see if it is read only
0
 

Author Comment

by:seanrhudy
ID: 35063441
It's not read only.
0
 

Author Comment

by:seanrhudy
ID: 35063546
Any other ideas?
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 
LVL 20

Expert Comment

by:EndureKona
ID: 35063579
May sure the folder you move the log files to have Network Service set with Full Control.    
0
 

Author Comment

by:seanrhudy
ID: 35063637
Still will not start.
0
 
LVL 20

Expert Comment

by:EndureKona
ID: 35063758
How did you move the files?    You created the path and edited the EdgeTransport.exe.config under the bin directory?    I would recheck EdgeTransport.exe.config to make sure there are no typos.  

But you found the Network Service was not set to full control?    What account for Log on as is set for the MS Exchange Transport service?
0
 
LVL 57

Accepted Solution

by:
Cliff Galiher earned 125 total points
ID: 35063775
This is a security issue. Either the files, folder, or parent folders have not been configured properly. I would create a root folder on the partition you want, move the files into this new folder, grant access to Administrators and Network Service, and use the advanced button/tab to propogate permissions to all children (thus resolving any permissions issues on the files as well.)

then you can mount it as a new store via EMC.

As always, have backups. Hopefully you have a backup from before this attempted move as well, as clearly something went sideways there as well...


-Cliff
0
 

Author Comment

by:seanrhudy
ID: 35063777
I used the Exchange Management Console.  There is a wizard.  The network service was not set to full control.  The Transport service is set to log on using the Network Service account.
0
 

Author Comment

by:seanrhudy
ID: 35064069
Why would the permissions have changed when I moved the files??  I moved them back to the original locaiton.
0
 

Author Comment

by:seanrhudy
ID: 35064082
If I move the files to a new folder, how will Exchange know where to look for them?
0
 
LVL 20

Expert Comment

by:EndureKona
ID: 35064863
I have not worked with SBS in a while...basically work in a large enterprise environment.    When a hub server is brought online and I customize it I edit the EdgeTransport.exe.config in notepad.   This is where you tell exchange to "look" for log directories.
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
how to add IIS SMTP to handle application/Scanner relays into office 365.

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question