Reverse DNS does not match SMTP Banner

Hi,

I'm having a problem sending an email to anyname@chat.ru and receiving this error.

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 Administrative prohibition (state 14).


After checking MX record:
http://www.mxtoolbox.com/SuperTool.aspx?action=mx%3achat.ru

I noticed that "Reverse DNS does not match SMTP Banner" error.

I'm trying to figure out if there is an issue on their end and whether it is even possible to send emails or whether it has to do with settings on my end or my ISP. I'm trying to send it from gmail.

Thank you
faithless1Asked:
Who is Participating?
 
objectsConnect With a Mentor Commented:
The message suggests that their smtp server is rejecting the message, suggest you contact the domain admins as to why.

Have you tried sending from a different email address?
0
 
objectsConnect With a Mentor Commented:
The mail server may be setup to only accept mail from certain domains for example.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.