troubleshooting Question

MS Project 2007 crashes when saving a proj file

Avatar of Key2IT
Key2ITFlag for Australia asked on
Microsoft OfficeMicrosoft ApplicationsWindows Server 2008
13 Comments1 Solution3316 ViewsLast Modified:
Hi Experts,

I have a client whos server runs MS Project 2007 SP2 (32) on a Server 2008 R2 Standard (64bit). There are only about 7 users who connect to this machine via TS.
They are having alot of issues in Project when creating new projects and when they hit SAVE AS, the application crashes. It started as 1 user but know it seems to be all of them being affected by this.
There seems to be a few different logs for this in event viewer:

ID: 9, Application Name: Microsoft Office Project, Application Version: 12.0.6423.1000, Microsoft Office Version: 12.0.6425.1000. This session lasted 5213 seconds with 3780 seconds of active time.  This session ended with a crash.

Log Name:      Application
Source:        Application Hang
Date:          8/03/2011 1:49:27 PM
Event ID:      1002
Task Category: (101)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      winserver
The program WINPROJ.EXE version 12.0.6423.1000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 Process ID: 1820
 Start Time: 01cbdd2e80652a45
 Termination Time: 0
 Application Path: C:\Program Files (x86)\Microsoft Office\Office12\WINPROJ.EXE
 Report Id: f46c2524-492d-11e0-adb0-6cf04902cd38

Diagnostics have come up ok and re-installation doesnt make any diiference. Its got all its updates and as far as I know, no other office app crashes.

Any one got any ideas?


Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 13 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 13 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros