Symantec Brightmail Gateway 9.0.2 blocking genuine emails
Hi Guys
I have recently installed symantec brightmail gateway at a company however I am finding that it is blocking a number of genuine emails and that I have to examine the quarantine evey morning to ensure all genuine emails are passed through..
Surely this should not be the case?
I have created a email content filter with the following conditions however I do not see any reason why genuiene emails should be kept in in the quarantine based on the conditions below.
Some of these emails are normal conversations etc.
I have recently installed symantec brightmail gateway at a company however I am finding that it is blocking a number of genuine emails and that I have to examine the quarantine evey morning to ensure all genuine emails are passed through..
Surely this should not be the case?
I have created a email content filter with the following conditions however I do not see any reason why genuiene emails should be kept in in the quarantine based on the conditions below.
Some of these emails are normal conversations etc.
If any part of the message contains 1 or more words in dictionary "Profanity"
If any part of the message contains 1 or more words in dictionary "Sex. Explicit Words, Confirmed"
If any part of the message contains 1 or more words in dictionary "Gambling Keywords, Confirmed"
If any part of the message contains 1 or more words in dictionary "Gambling Keywords, Suspect"
If any part of the message contains 1 or more words in dictionary "Offensive Language, Explicit"
If any part of the message contains 1 or more words in dictionary "Sex. Explicit Words, Possible"
If any part of the message contains 1 or more words in dictionary "Sex. Explicit Words, Suspect"
If any part of the message contains 1 or more words in dictionary "Sexual"
If any part of the message contains 1 or more words in dictionary "Sexual (Ambiguous)"
If any part of the message contains 1 or more words in dictionary "Sexual Slang"
If any part of the message contains 1 or more words in dictionary "Street Drug Names"
If any part of the message contains 1 or more words in dictionary "Violence Keywords"
If any part of the message contains 1 or more words in dictionary "Vulnerability Keywords"
If any part of the message contains 1 or more words in dictionary "Weapons Keywords"
If any part of the message contains 1 or more words in dictionary "Gambling Keywords, Confirmed"
If any part of the message contains 1 or more words in dictionary "Gambling Keywords, Suspect"
If any part of the message contains 1 or more words in dictionary "Medical Treatment Keywords"
If any part of the message contains 1 or more words in dictionary "Disease Names"
If any part of the message contains 1 or more words in dictionary "Offensive Language, Explicit"
If any part of the message contains 1 or more words in dictionary "Offensive Language, General"
If any part of the message contains 1 or more words in dictionary "Violence Keywords"
If any part of the message contains 1 or more words in dictionary "Weapons Keywords"
If any part of the message contains 1 or more words in dictionary "Medical Treatment Keywords"ASKER CERTIFIED SOLUTION
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