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Office 2007 Word Opening .doc files blank
Hi Guys,
We got a HP PC that has been formatted and re-installed with Windows XP and has Office 2007 installed. Both Office and Windows are fully up to date and we've installed the Office 2007 compatibility pack but everytime we try and open any Word documents from the server Word opens but nothing is there, not even a blank template, it's just the ribbon and a blank page below it.
I've renamed the normal.dot as well just in case but it still does the same.
Before the PC was formatted it all worked fine.
All Excel, Powerpoint files open fine by the way.
Any help would be great.
We got a HP PC that has been formatted and re-installed with Windows XP and has Office 2007 installed. Both Office and Windows are fully up to date and we've installed the Office 2007 compatibility pack but everytime we try and open any Word documents from the server Word opens but nothing is there, not even a blank template, it's just the ribbon and a blank page below it.
I've renamed the normal.dot as well just in case but it still does the same.
Before the PC was formatted it all worked fine.
All Excel, Powerpoint files open fine by the way.
Any help would be great.
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ASKER
Sorry for the late reply.
I found the issue was caused by a 3rd party plugin. We removed it and it worked fine.
Points awarded for time taken to help
I found the issue was caused by a 3rd party plugin. We removed it and it worked fine.
Points awarded for time taken to help
ASKER
Thanks Anyway