Solved

Office 2007 Word Opening .doc files blank

Posted on 2011-03-08
3
182 Views
Last Modified: 2012-06-27
Hi Guys,

We got a HP PC that has been formatted and re-installed with Windows XP and has Office 2007 installed. Both Office and Windows are fully up to date and we've installed the Office 2007 compatibility pack but everytime we try and open any Word documents from the server Word opens but nothing is there, not even a blank template, it's just the ribbon and a blank page below it.
I've renamed the normal.dot as well just in case but it still does the same.
Before the PC was formatted it all worked fine.
All Excel, Powerpoint files open fine by the way.
Any help would be great.
0
Comment
Question by:Netexperts
  • 2
3 Comments
 
LVL 5

Accepted Solution

by:
Matt Coughlin earned 500 total points
ID: 35068961
You can check if there are any command-line switches in the shortcut you are using to launch word.

Check this page for available switches.

http://office.microsoft.com/en-us/word-help/command-line-switches-for-microsoft-office-word-2007-HP010164010.aspx
0
 
LVL 1

Author Comment

by:Netexperts
ID: 35081846
Thanks but this will only allow us to create shortcuts with the switches already on there to be re-used again and again, winword.exe doesn't have any switches itself and so this is no good to us.

Thanks Anyway
0
 
LVL 1

Author Closing Comment

by:Netexperts
ID: 35275862
Sorry for the late reply.
I found the issue was caused by a 3rd party plugin. We removed it and it worked fine.
Points awarded for time taken to help
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microsoft Word is a program we have all encountered at some point, but very few of us have dug deep into its full scope of features, let alone customized it to suit our needs. Luckily making the ribbon (aka toolbar, first introduced in Word 2007) wo…
This article will show you how to use shortcut menus in the Access run-time environment.
This video walks the viewer through the process of creating Hyperlinks for the web and other documents. Select the "Insert" tab: Click "Hyperlink":  Type "http://" followed by a web address to reference a website or navigate to a document to ref…
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…

685 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question