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Remote desktop tot working on windows server 2003 64 bit SP2

Posted on 2011-03-08
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Last Modified: 2012-08-14
Hi,

I have a windows server 2003 64 bit sp2 is working normally but i cannot rdp to  it , although the remote desktop is enabled and I can telnet the server with port 3389

Regards,
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Question by:jeanmonline
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9 Comments
 
LVL 2

Expert Comment

by:AlwaysLearnin
ID: 35069953
Are you in the Local Remote Desktop Users group?
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Author Comment

by:jeanmonline
ID: 35081433
Yes
I'm in the domain admin group and I also tried with the administrator account but with no luck
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LVL 2

Expert Comment

by:AlwaysLearnin
ID: 35083350
If you run netstat -a -b on the server does it show port 3389 is open?
I'm guessing it does if you can telnet to it.
I don't know what else it could be unless there's a firewall or router blocking it.
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Author Comment

by:jeanmonline
ID: 35083757
I can telnet with port 3389 but when i run the netstat -a -b the port 3389 doesn't show

Any help ?
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LVL 2

Expert Comment

by:AlwaysLearnin
ID: 35084145
Is the "Terminal Services" service running?
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Author Comment

by:jeanmonline
ID: 35091812
yes , the "Terminal Services" service is running but when i right click on it ,the option to start stop resume pause restart are all grayed
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LVL 2

Expert Comment

by:AlwaysLearnin
ID: 35095121
I think that's normal, mine's the same way.
I don't know of anything else that would cause this problem, sorry.
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LVL 3

Accepted Solution

by:
acpang earned 500 total points
ID: 35102186
Could be something wrong in the registry, I have an XP system that does the same thing after resetting the registry permissions.  Use VNC
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Author Closing Comment

by:jeanmonline
ID: 35465975
use vnc
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