Link to home
Start Free TrialLog in
Avatar of rutlandict
rutlandictFlag for United Kingdom of Great Britain and Northern Ireland

asked on

PC intermittently booting into windows. Boot errors occuring.

Having intermittent boot errors with two machines built to the same specification. Most of the time you can boot to windows as normal. Recently we are having boot errors on start up at intermittent times. Errors have including the following:
1) A disk read error has occurred, press Ctrl+Alt+Del to restart
2) Windows has encountered a problem communicating with a device connected to your computer status: 0x00000e9 Info: An unexpected I/O error has occurred
3) Disk boot failure, insert system disk and press enter

I have put in a brand new HDD and installed a fresh copy of windows onto one of the machines to test it. Also installed all drivers for the motherbaord. I am still having the errors intermittently. Had initially thought this had resolved it but now i have some of the above errors re-occur. My current impressions is the motherboard is at fault?

Any ideas would be great thanks.
Avatar of edbedb
edbedb
Flag of United States of America image

I would try replacing the HDD cable.
Avatar of rutlandict

ASKER

To MCSolutions03,

I have the ultimate boot CD so i will try the memtest and then the RAM. Do you think this is likely to have gone on both machines?

Thanks.
To edbed,

I will try a new cable and let u know.

Thanks
the hdd could be failing, try replacing one of them and see if it fixes it
I didn't realize that BOTH machines had the errors. Either way it is something to important to check.
Anything is possible. Check the media you are installing with. Any damage?
Avatar of Miguel Angel Perez Muñoz
Try with another HDD controller, maybe integrated will be faulting.
is there an usb device connected?
look here :  http://www.physiology.wisc.edu/comp/blog/2007/bb20070427_01.asp
it has other good tips too
To nobus,

I have read the article you suggested. The only USB devices attached are the keyboard and printer. I have had the machine in our workshop with no USB devices connected and the same problem occurs. Used PS2 keyboard and mouse & no printer connected.

Thanks.

To all,

I have replaced the RAM; this seemed to resolve the problem initially. The machine didn't repeat the problem for a few days. Unfortunately now the exact same errors are occurring.
Did you replace the RAM then re install windows?
since you have 2 pc's with the same problem, i suppose it can be an incompatible device
youcan scan the pc for compatibility, with the upgrade advisor :  http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx
ASKER CERTIFIED SOLUTION
Avatar of rutlandict
rutlandict
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Fault was found with the motherbard in both cases.