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PC intermittently booting into windows. Boot errors occuring.

Posted on 2011-03-08
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Last Modified: 2012-05-11
Having intermittent boot errors with two machines built to the same specification. Most of the time you can boot to windows as normal. Recently we are having boot errors on start up at intermittent times. Errors have including the following:
1) A disk read error has occurred, press Ctrl+Alt+Del to restart
2) Windows has encountered a problem communicating with a device connected to your computer status: 0x00000e9 Info: An unexpected I/O error has occurred
3) Disk boot failure, insert system disk and press enter

I have put in a brand new HDD and installed a fresh copy of windows onto one of the machines to test it. Also installed all drivers for the motherbaord. I am still having the errors intermittently. Had initially thought this had resolved it but now i have some of the above errors re-occur. My current impressions is the motherboard is at fault?

Any ideas would be great thanks.
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Question by:rutlandict
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14 Comments
 
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Expert Comment

by:edbedb
ID: 35068997
I would try replacing the HDD cable.
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Author Comment

by:rutlandict
ID: 35069174
To MCSolutions03,

I have the ultimate boot CD so i will try the memtest and then the RAM. Do you think this is likely to have gone on both machines?

Thanks.
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Author Comment

by:rutlandict
ID: 35069179
To edbed,

I will try a new cable and let u know.

Thanks
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LVL 1

Expert Comment

by:dbradley626
ID: 35069283
the hdd could be failing, try replacing one of them and see if it fixes it
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LVL 5

Expert Comment

by:Matt Coughlin
ID: 35069339
I didn't realize that BOTH machines had the errors. Either way it is something to important to check.
Anything is possible. Check the media you are installing with. Any damage?
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Expert Comment

by:Miguel Angel Perez Muñoz
ID: 35069801
Try with another HDD controller, maybe integrated will be faulting.
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LVL 91

Expert Comment

by:nobus
ID: 35080380
is there an usb device connected?
look here :  http://www.physiology.wisc.edu/comp/blog/2007/bb20070427_01.asp
it has other good tips too
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Author Comment

by:rutlandict
ID: 35197648
To nobus,

I have read the article you suggested. The only USB devices attached are the keyboard and printer. I have had the machine in our workshop with no USB devices connected and the same problem occurs. Used PS2 keyboard and mouse & no printer connected.

Thanks.

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Author Comment

by:rutlandict
ID: 35197667
To all,

I have replaced the RAM; this seemed to resolve the problem initially. The machine didn't repeat the problem for a few days. Unfortunately now the exact same errors are occurring.
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Expert Comment

by:Matt Coughlin
ID: 35197684
Did you replace the RAM then re install windows?
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LVL 91

Expert Comment

by:nobus
ID: 35197751
since you have 2 pc's with the same problem, i suppose it can be an incompatible device
youcan scan the pc for compatibility, with the upgrade advisor :  http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx
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Accepted Solution

by:
rutlandict earned 0 total points
ID: 35374618
Solution to this problem was to replace the motherboard. Not sure if this is a recognised fault by Zotac as the same resolve was used for both machines. Thanks for all the experts suggestions.
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Author Closing Comment

by:rutlandict
ID: 35410153
Fault was found with the motherbard in both cases.
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