Solved

PC intermittently booting into windows. Boot errors occuring.

Posted on 2011-03-08
14
440 Views
Last Modified: 2012-05-11
Having intermittent boot errors with two machines built to the same specification. Most of the time you can boot to windows as normal. Recently we are having boot errors on start up at intermittent times. Errors have including the following:
1) A disk read error has occurred, press Ctrl+Alt+Del to restart
2) Windows has encountered a problem communicating with a device connected to your computer status: 0x00000e9 Info: An unexpected I/O error has occurred
3) Disk boot failure, insert system disk and press enter

I have put in a brand new HDD and installed a fresh copy of windows onto one of the machines to test it. Also installed all drivers for the motherbaord. I am still having the errors intermittently. Had initially thought this had resolved it but now i have some of the above errors re-occur. My current impressions is the motherboard is at fault?

Any ideas would be great thanks.
0
Comment
Question by:rutlandict
  • 6
  • 2
  • 2
  • +3
14 Comments
 
LVL 23

Expert Comment

by:edbedb
ID: 35068997
I would try replacing the HDD cable.
0
 

Author Comment

by:rutlandict
ID: 35069174
To MCSolutions03,

I have the ultimate boot CD so i will try the memtest and then the RAM. Do you think this is likely to have gone on both machines?

Thanks.
0
 

Author Comment

by:rutlandict
ID: 35069179
To edbed,

I will try a new cable and let u know.

Thanks
0
The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

 
LVL 1

Expert Comment

by:dbradley626
ID: 35069283
the hdd could be failing, try replacing one of them and see if it fixes it
0
 
LVL 5

Expert Comment

by:Matt Coughlin
ID: 35069339
I didn't realize that BOTH machines had the errors. Either way it is something to important to check.
Anything is possible. Check the media you are installing with. Any damage?
0
 
LVL 19

Expert Comment

by:Miguel Angel Perez Muñoz
ID: 35069801
Try with another HDD controller, maybe integrated will be faulting.
0
 
LVL 92

Expert Comment

by:nobus
ID: 35080380
is there an usb device connected?
look here :  http://www.physiology.wisc.edu/comp/blog/2007/bb20070427_01.asp
it has other good tips too
0
 

Author Comment

by:rutlandict
ID: 35197648
To nobus,

I have read the article you suggested. The only USB devices attached are the keyboard and printer. I have had the machine in our workshop with no USB devices connected and the same problem occurs. Used PS2 keyboard and mouse & no printer connected.

Thanks.

0
 

Author Comment

by:rutlandict
ID: 35197667
To all,

I have replaced the RAM; this seemed to resolve the problem initially. The machine didn't repeat the problem for a few days. Unfortunately now the exact same errors are occurring.
0
 
LVL 5

Expert Comment

by:Matt Coughlin
ID: 35197684
Did you replace the RAM then re install windows?
0
 
LVL 92

Expert Comment

by:nobus
ID: 35197751
since you have 2 pc's with the same problem, i suppose it can be an incompatible device
youcan scan the pc for compatibility, with the upgrade advisor :  http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx
0
 

Accepted Solution

by:
rutlandict earned 0 total points
ID: 35374618
Solution to this problem was to replace the motherboard. Not sure if this is a recognised fault by Zotac as the same resolve was used for both machines. Thanks for all the experts suggestions.
0
 

Author Closing Comment

by:rutlandict
ID: 35410153
Fault was found with the motherbard in both cases.
0

Featured Post

Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

On some Windows 7 (SP1) computers, Windows Update becomes super slow even the computer is reasonably fast.  There's one solution that seemed to have worked well for me (after trying a few other suggested solutions).
Or at least that’s the word according to a new blog from Tech Target on AWS’s new Managed Services (MS) offering. According to the blog, AWS is launching their AWS MS program to expedite the adoption of cloud by Fortune 1000 and Global 2000 companie…
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum editing capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now