Solved

Synchronize errors in Outlook 2010 on Exchange 2010 SP1

Posted on 2011-03-08
10
3,895 Views
Last Modified: 2013-07-08
Hi all,

I have a user running Outlook 2010 in an environment with Exchange 2010 SP1. He's getting these synchronization errors and data on the server is not being deleted when he deletes mails from his mailbox. This means he has reached the size limit. The messages looks like this:

10:36:59 Synchronizer version 14.0.4760
10:36:59 Synchronizing Mailbox 'username'
10:36:59 Synchronizing local changes in folder 'Sent'
10:36:59 Uploading to server 'servername'
10:36:59 Synchronization of some deletions failed.
10:36:59 		 [0-130]
10:36:59 	   1 item(s) deleted in online folder
10:36:59 Done

Can anyone please help me here?

Thanks,
Ronnie
0
Comment
Question by:ronnie13
10 Comments
 
LVL 10

Expert Comment

by:dfke
ID: 35068765
0
 

Author Comment

by:ronnie13
ID: 35068923
Doesn't this only stop the errors from being logged? I've cerated the registry but by now the local data is 707 MB and the serverdata is 962 MB. I don't understand why items are only being deleted locally and not on the server.
0
 
LVL 10

Expert Comment

by:dfke
ID: 35109749
707MB is your entire mailbox and not just the inbox?
0
Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

 

Author Comment

by:ronnie13
ID: 35112150
Yes. 707 MB is the entire mailbox.
0
 
LVL 43

Accepted Solution

by:
Amit earned 250 total points
ID: 35147895
Disable cache mode. Remove or move OST, Enable cache mode again. Let it create OST again. Then test the result
0
 
LVL 5

Assisted Solution

by:jennylembert
jennylembert earned 250 total points
ID: 35154991
0
 

Author Comment

by:ronnie13
ID: 35225503
Hi,

renaming the ost file and creating a new seems to have fixed this.

Thanks,
Ronnie
0
 
LVL 1

Expert Comment

by:Surferride
ID: 36255237
Its strange because this started to happen even on a new installation > New OST created.
0
 

Expert Comment

by:MalithMax
ID: 39306882
try this as well.. worked for me. did these modifications and finally got rid of the issue.

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\OST

DWORD: AlwaysSaveSyncLog

Value: 0

HKEY_CURRENT_USER\ Software\Microsoft\Office\12.0\Outlook\Options

DWORD: DiscardConflicts

Value: 1

Key: HKEY_CURRENT_USER\ Software\Microsoft\Office\12.0\Outlook\Options

DWORD: EnableConflictLogging

Value : 0
0

Featured Post

NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…

679 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question