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Outlook 2007 Client loosing quick type addresses

Posted on 2011-03-08
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Last Modified: 2012-05-11
In Outlook 2007 some users will loose the quick type addresses that are stored after sending an email to each address.  When you create a new message and then type a letter or 2 of the person you want to send it to and it will auto populate since you sent email to this address in the past.
I have had a few users where this info disappears and they have to start all over.  Is there a place I can recover this or a file I should backup occasionally?
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Question by:sccomputers
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6 Comments
 
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Expert Comment

by:Timothy McCartney
ID: 35068953
The file that control this is the .NK2 file in Documents and Settings/User/Application Data/Microsoft/Outlook
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Expert Comment

by:Timothy McCartney
ID: 35068964
If they "lost" their quick type addresses, it's not likely you'll be able to recover them, however saving this file periodically should help prevent this issue from occurring in the future.
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Author Comment

by:sccomputers
ID: 35069071
I just checked C:\Documents and Settings\user\Application Data\Microsoft\Outlook

Files under this directory are:

ExchangeProfile -  Office Data File
ExchangeProfile - XML Document
ExchangeProfile.srs
OutlPrnt

Which one is it?
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Timothy McCartney earned 500 total points
ID: 35069173
It doesn't seem as though there is one...

Here are the locations for all NK2 files for different versions of Outlook (http://www.nirsoft.net/utils/nk2_file_location.html)

Are hidden files and folders visible? You are in the right place, but it seems as though the NK2 file is missing. Perhaps to a search for *.NK2 using the built in search tool in Windows.
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Expert Comment

by:Timothy McCartney
ID: 35069182
Also, the link I provided has an NK2 editing program. I recommend giving it a shot as it automatically finds the default NK2 file for you.
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Author Comment

by:sccomputers
ID: 35070420
Ok,  it was the first file listed,
ExchangeProfile.NK2 - Office Data File

I will look into this today
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