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Outlook 2007 Client loosing quick type addresses

Posted on 2011-03-08
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Last Modified: 2012-05-11
In Outlook 2007 some users will loose the quick type addresses that are stored after sending an email to each address.  When you create a new message and then type a letter or 2 of the person you want to send it to and it will auto populate since you sent email to this address in the past.
I have had a few users where this info disappears and they have to start all over.  Is there a place I can recover this or a file I should backup occasionally?
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Question by:sccomputers
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by:Timothy McCartney
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The file that control this is the .NK2 file in Documents and Settings/User/Application Data/Microsoft/Outlook
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by:Timothy McCartney
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If they "lost" their quick type addresses, it's not likely you'll be able to recover them, however saving this file periodically should help prevent this issue from occurring in the future.
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by:sccomputers
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I just checked C:\Documents and Settings\user\Application Data\Microsoft\Outlook

Files under this directory are:

ExchangeProfile -  Office Data File
ExchangeProfile - XML Document
ExchangeProfile.srs
OutlPrnt

Which one is it?
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Timothy McCartney earned 125 total points
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It doesn't seem as though there is one...

Here are the locations for all NK2 files for different versions of Outlook (http://www.nirsoft.net/utils/nk2_file_location.html)

Are hidden files and folders visible? You are in the right place, but it seems as though the NK2 file is missing. Perhaps to a search for *.NK2 using the built in search tool in Windows.
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by:Timothy McCartney
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Also, the link I provided has an NK2 editing program. I recommend giving it a shot as it automatically finds the default NK2 file for you.
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by:sccomputers
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Ok,  it was the first file listed,
ExchangeProfile.NK2 - Office Data File

I will look into this today
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