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Turn off HTML Content in Outlook 2003

Posted on 2011-03-08
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Last Modified: 2012-08-14
So I have one user....yes one user....who complains about how long it takes for an email to load and delete.  It seems like the ones taking the longest are the spam emails that contain HTML content.  I'd checked the security tab in options, and he's already set up to block HTML.  Is there any other way to block this content?

Thanks in advance.
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Question by:IDPInc
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Expert Comment

by:David Lee
ID: 35069790
Hi, IDPInc.

You could configure his Outlook to read all messages in plain text format.  This Microsoft article explains how to configure that.

http://support.microsoft.com/kb/831607
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by:IDPInc
ID: 35111284
That didn't change the behavior.  
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Expert Comment

by:David Lee
ID: 35111585
Are you saying that after changing the setting that messages are still appearing in HTML format?
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Author Comment

by:IDPInc
ID: 35241889
Yes.  It's still displaying the images.
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Accepted Solution

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David Lee earned 500 total points
ID: 35255143
Images cannot appear in a plain text message.  If images are appearing, then clearly the messages aren't in plain text format.  If they aren't in plain text format, then either the setting isn't in place or something is preventing it from working.  
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