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titorober23
 asked on

blue screen on my laptop

hi guys

I have a Dell latitude D531, running windows vista. from time to time it gives me a blue screen with the fallowing message

A problem has been detected and windows has been shut down due to
IRQL_NOT_LESS_OR_EQUAL
...
..
....
...
0X0000000a (OXA9CD0008, 0X00000002,0X00000001, 0X8052392D)
BEGING DUMP OF PHISICAL MEMORY
DUMP COMPLETE


What is happening?
how can i fix this?

Please advice

thanks
HardwareLaptops NotebooksWindows Vista

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Last Comment
nobus

8/22/2022 - Mon
SOLUTION
dbradley626

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titorober23

ASKER
how do i check the event log?
i happens pretty often, ussually everythime that i restart it, then i get the blue screen, restart it again and comes back to normal.
does the message about IRQL tells anything?
why it says it is dumping the memory?

please provide me more details
i have not installed anything recently, it happens mostly everytime i restart or turn on the laptop.

thanks
SOLUTION
John Griffith

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ASKER CERTIFIED SOLUTION
nobus

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