troubleshooting Question

Word cannot save or create this file. make sure that the disk you want to save the file on is not full, write-protected, or damaged.

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SmartPcGuyFlag for United States of America asked on
Microsoft WordWindows 7
2 Comments1 Solution9313 ViewsLast Modified:
Hello all

"Word cannot save or create this file. make sure that the disk you want to save the file on is not full, write-protected, or damaged."

All the documents that generate this error are in a large directory on the root of C of a Windows 7 machine.  All documents were transferred over using Forensit's profile transfer wizard, from a windows XP machine.  The profile on the XP machine was an administrator, and the profile on the Windows 7 machine is administrator.  I verified all permissions were correct (since it is a stand-alone machine, I gave the files full-access to "everyone"), but I'm still getting this message.

The user can save the files elsewhere on the computer, but they want to be able to make changes to a document, re-name it, and save it in the same directory as the original.  That's how this message is appearing.

Also, there was a "read-only" issue that I had to resolve last week with this same directory.  I had to resolve it by migrating the profile to the built-in administrator account.  All other attempts to remove "read-only" status failed.

Any help would be appreciated.

Thanks!

 Here is a screenshot of the error
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David Johnson, CD
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